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March 2024 by Daniela Diaz
Received terrible customer service today. When making a return, I received a lecture about how it hurts the store, which is not my problem. Considering driving to the Michigan Rd location for better customer service. If I purchase something at Michigan Rd and need to return it, I'll choose that location instead just because of this incident . Additionally, the staff member rolled his eyes at me. Note I was never rude just needed to make a return ( products was also sealed).
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November 2023 by loretta smith
Great costumer service! The girls were very helpful and educated! Nia helped me pick out an awesome color for my granddaughter which came out fabulous!!
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June 2023 by Sean KHan
Don’t have to go to Macy and pay high prices. They got deals
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June 2023 by Warnell Henderson
Young lady act as though i was a bother to her. She asked if I wanted help but did not know enough about product to help me. When I finally was ready to check out. I ask her to enter my phone number. I had to ask for a bag which she placed on the counter for me to put my just purchased products in.Poor customer service don’t ask if you really don’t want to help. Try eye contact and a smile it will leave a better first impression and go a long way..
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February 2023 by Shelby Graham
The employees are always very helpful and usually will come ask if you need any sort of help. The store is very clean and organized. Only reason not 5 stars is because it's a very small layout.
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February 2023 by Lottie's Music
I have always loved Sally's - great products and fantastic prices❣️ They always have the nicest people working there ?
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February 2023 by Doodle1987
I picked up hair supplies there, the cashier was super friendly, highly recommend!!!
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July 2022 by J E S C I Says
Any other time I go they're nice and friendly. Today the doors were locked passed opening time and no one answered the phone to see if they were even open. No signs posted saying they weren't. Disappointed.Edit: it was something out of their control. Service afterward was helpful as always. Great group there ? ?
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July 2022 by Nthosjeans
The store associates were nice. The nail polish wall area and some parts of the store were in disarray to the point where another customer asked if the store was closing down. Store associate says store was not closing and displays were in the process of being reconfigured.
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June 2022 by Candase Eaton
Love the girls that work at this location❤️
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June 2021 by Nessa K
There were two very helpful ladies when we walked in. It was April & Kelly and they were not only extremely helpful but very knowledgeable as well. For my future beauty needs, I will absolutely be coming back to this exact location (#566)
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April 2021 by Kayla Davidson
You guys should really change your times because online it says you guys close at 7:00 but I got there at 6:30 and you guys were closed!
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April 2021 by Marsha Manuel
Very kind even let me come in 5 minutes before closing and even helped me with my hair color
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January 2021 by Jacqueline Gallegos
Best customer service, always friendly and helpful!!!
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December 2020 by Deleise Fasehun
Customer service was awesome. I got a freebie or two. Stock was low on shampoo capes, otherwise it was all good. Very friendly and attentive associates working yesterday.