-
August 2022 by Dustin Brown
They have always been great to me. This year has been a little hard on us. I call and let them know I'm going to be behind but will catch up and they are wonderful to work with.
-
April 2022 by Angel Bodenhamer
We rented two storage units, based on the premise that there was a locking gate. Perhaps it’s my fault I didn’t go and inspect the unit prior to leasing, but who does that?When I finally got to the facility with a full UHaul, I was greeted by two dead mice, mud dauber nests and an unswept unclean floor. The walls were just plywood. (That didn’t concern me as much.) The property is also super sketchy and run down. I took photos of the unit for confirmation. The “gate” was open and not functional. These issues were in plain sight, so they couldn’t have been missed by any employee.I called promptly this morning said that and was told there was nothing she (Katie) could do about it. She would give me my money back, (after I had told her I had cleaned it and unloaded because it was after hours). She literally said “there’s nothing I can do” and did not seem apologetic, shocked, or ready to mitigate a solution. I’m very disappointed, as I had hoped moving to a small town like Spencer would afford me the privilege of good, caring, and decent business owners. Clearly not in this case.
-
August 2020 by Dawn Lee Ann Chance
I did not hate this place they had no Storage places available. Leonard was very nice He referred me to other places.
-
March 2018 by scott clinard
The staff is great and the units are very grand in size. They have high ceilings and you can pack a lot of stuff in there. I had issues with the door not opening and their maintenance staff was quick to get it handled and squared away. I would recommend this storage to anyone who needs storage.
