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“Let me just start by saying this place is the best! The customer service, the workmanship, the behind the scenes, hands down the best experience I could have imagined. They took time to explain details to me, worked with me after hours, was the most kind, understanding business I've ever been in. I was in an accident and they went above and beyond to make sure it was the smoothest experience ever and they delivered. I figured insurance would give us a hard time but he knew just what to do. Tim kept me updated the entire time with every step. Dealing with something like this and being my first ever inccident I figured it would be a rough process and drug out per the insurance and repairs, but it was not. I cant forget the shop cat as well. So loving! I could have sat there all day cuddling that kitty 😊”
“the Sullivan store has the 2 most patient, helpful, polite guys there.. Kevin and Chris were AWSOME... I appreciate and wish I could make the give u a bonus or a raise... Thanks for all your help and insight to has solution...”
“Jodi and Doug are both easy to talk to, understanding, and helpful. They are both friendly and knowledgeable as well. Thank you for helping with our recent used truck and fifth wheel transactions. It went smooth! Go call or visit them!”
“Hard to get here. Don’t go through town. Uses-41 to us-54 to s st Clair st. They will let you say over knight if asked I believe. Big year area. Make sure if you have to wash your trailer out that it is dry before you get loaded. Shipping is by docks 3 and 4 of the building and receiving is by the opposite end of building doesn’t have numbers on those doors. Nice, friendly people and helpful”
“Thanks to Jay and his recent further knowledge, he changed my battery which is connected to the electrical system. Saved the night for me to make it to the annual daddy daughter dance! I will never forget that, highly recommend the locals to use this auto parts store for the upmost service i received. Thanks again guys!!”
“I worked with Jodi to purchase my vehicle and she was great! Very professional, personable, and efficient! I would 10/10 recommend any of my friends/family request her and goto Sullivan Automotive for any vehicle purchase!”
“Thank you Russ Kuppler. I was traveling from Texas and while I was in Sullivan, IN all the auto businesses were closed due to the holidays. I went into Napa and Russ answered all my questions and helped me with my vehicle! I truly appreciate the professionalism, knowledge, and assistance I was given. I would highly recommend this business! 5 STARS!!”
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“Auto Exchange of Sullivan, Indiana Was a pleasure to work with. Alex, Kristy, and Staff all went above and beyond to help find us our new family car! We will be back!”