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July 2023 by Jennifer Arevalo
Leigh-Anne assisted me in a business deposit today.It's not my usual bank, but it was still a good experience. They had some nice music in the lobby area, so it was nice to listen to while I waited.It seemed like the two ladies working knew most of the clients.
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June 2020 by Jonathan Shaw
I got a phone call the other day from my Syracuse Indiana KeyBank branch. I knew it was them because Verizon put them on my call screen before I answered. I was confused why they were calling because my bank balance there was then $0.I answered anyway. I had a two-minute conversation with what I could only assume was a teller at the branch. They were just calling to check and see how I'm doing. You read that right, they called to check and see how I was doing. During a pandemic.I will never take my banking business anywhere else again. Even though I didn't have even a penny in my account they made me feel important to them. I will not forget that gesture. Corporations rarely care about a single customer. KeyBank cares.
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April 2020 by Kale Burkett-Rader
been on hold for 2.5hrs and still waiting
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June 2018 by Hannah Homemaker
They are all friendly and professional. I trust my money with them. The gentleman that works there is always so helpful.