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February 2024 by John S.
Ordered chairs and table, the first chair out of the box was missing a screw, the second was missing their logo (their badge). I opened another box and the screws completely missed the board (see photos). I didn't bother opening any more boxes. Quality control must have been on vacation. No confidence in their products so returned everything. At least they are willing to refund the entire shipment
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August 2023 by Darlene Holubetz
We are enjoying our new Polywood furniture every day! It was easy to assemble (the chairs and the saddleback stools came assembled); it is functional yet beautiful; it is sturdy, and we like the 20 year warranty.
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August 2023 by Gary L. Mackert Jr.
We're up to 9 pieces of Polywood! All pieces were ordered right from their site! Highly recommend! The warranty "20 years" is automatic when you purchase right from their site. Everything we own WILL be Polywood! THANK YOU! PREFECT!
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August 2023 by Martin Roberts
Table and chairs are very sturdy. A little pricey but you get what you pay for. We love it. Not our first Polywood.
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July 2023 by Loretta Rice
I love my Polywood furniture. Durable and well-constructed product that will last for many years. I have had other types of outdoor furniture in the past, and they never last for more than 4-5 years with the outdoor elements. Polywood withstands our Upstate New York weather without having to have needed indoor storage. That is worth its weight in gold! Not having to move it in and out with the seasons, you can't put a price on that! I highly recommend.
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July 2023 by Gail McNutt
Well made. Easy to construct Looks fabulous! This is the second Pollywood purchase we made and I can highly recommend. One caution — if you plan to use frequently either purchase a pad or upgrade to the curved back model.
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July 2023 by Christine Stanfield
Wonderful product for my sanctuary in the land of tall Conifers of the PNW: these wave chairs can enhance beach and mountain landscapes. Low maintenance cleaning without sacrificing a splash of color and style. Thank u Polywood! Made in The USA and easy to put together by my DIY American hands. ??❤️⛰️?
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July 2023 by Madonna Pelechek
I ordered a love seat for a three season room. The seat cushions were not the correct size - they came packaged separately. I posted a review and was contacted almost immediately by Polywood. They sent new cushions right away and resolved the issue to my complete satisfaction. The quality of the piece I purchased is exceptional. Definitely worth the money, especially knowing Polywood stands behind their products. Highly recommend!
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June 2023 by Google user
I love Polywood furniture. We bought our first two Vineyard style Adirondack chairs last year - I had seen them ready built in local furniture stores (I live near the Delaware coast) but we thought we would save some money and put them together ourselves! The first chair took about an hour for the two of us, the second, about a half an hour. We bought the navy color. This year, we wanted to add two new chairs to round out around our fire pit. I went back and forth whether to get two more navy, but settled instead on the lime green, which was a stunning choice. We also bought two end tables, one navy and one lime. I remembered how to assemble the chairs and did so quickly and the tables were a snap! I appreciated all the updates sent to me and my order arrived on time, if not earlier than expected and in fine shape! I think we are going to get two more tables! I just love the look and we've had so many compliments! I have had \"all weather wicker\" that quite frankly never held up in the heat. We left the blue ones out all winter - they still look as good as new!
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June 2023 by Michele Walfred
I love Polywood furniture. We bought our first two Vineyard style Adirondack chairs last year - I had seen them ready built in local furniture stores (I live near the Delaware coast) but we thought we would save some money and put them together ourselves! The first chair took about an hour for the two of us, the second, about a half an hour. We bought the navy color. This year, we wanted to add two new chairs to round out around our fire pit. I went back and forth whether to get two more navy, but settled instead on the lime green, which was a stunning choice. We also bought two end tables, one navy and one lime. I remembered how to assemble the chairs and did so quickly and the tables were a snap! I appreciated all the updates sent to me and my order arrived on time, if not earlier than expected and in fine shape! I think we are going to get two more tables! I just love the look and we've had so many compliments! I have had "all weather wicker" that quite frankly never held up in the heat. We left the blue ones out all winter - they still look as good as new!
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June 2023 by Ellen Carpenter
We purchased the fire pit to add to our pool deck. We were a little nervous because we didn't know much about the product but were pleasantly surprised upon arrival. Communication regarding delivery was excellent and the product was easy to assembly. The fire pit is attractive and functional, warming our guests that sit around it on a cool night. We have received multiple compliments from friends and even decided to purchase the farmhouse table, which we also love.
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May 2023 by Tom Davis
We researched many other brands/options before purchasing our Polywood patio set of 2 rockers, 2 swivel chairs, and coffee and side tables. Assembly was a breeze (all screws & driver tool incl.); and the quality and finish are excellent. One of the ten boxes in our order was not delivered with the rest. But Polywood's customer service team tracked it down for prompt delivery the next morning.
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April 2023 by J P Shufelt
Polywood is a 5 star service oriented company with great products. We’ve had Polywood seating and dining furniture in 4 houses in all climates over 10 years and we are never disappointed. And when we needed to make changes to an existing order ….. no questions asked! They did it just a day before shipping.
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February 2023 by Wendy Thelen
We have purchased several times over the past 8 years from Polywood. We have Adirondack chairs(2 styles and 2 different colors), a dining table and chairs, bar height chairs, chaise lounge chairs, and deep seating furniture with tables. We are happy with everything we own from them. We had a warranty issue on the dining set and they replaced the set no problem. We will continue to do business with Polywood for all of our outdoor furniture needs. Looking forward to many years of use.
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January 2023 by Chris S
Had no issues with my order and initial shipment notifications. My delivery was rescheduled 5 TIMES !, when I reach out them to help with this issue they offered no help (its not our problem) then I asked for some compensation with the order for me having to rearrange my with work several times which isnt easy running a business with 4 kids, again they said (we cant help you) so I said please refund my money, that they gladly obliged and did right away. We as consumers have a choice where to spend our hard earned money, I would look elsewhere vs this terrible company.
