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October 2023 by Lucas V.
I was in here last week and everything was fine but the one time I forget my ID they need it all of a sudden
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August 2023 by Ashlea Breh
Very nasty employee, yelled at my 41 year old mom for a id and when she had to leave and get one from her car she ripped my id out of my hand and was acting like I was lying about my age! When my mom came back she was very very rude to her and all we wanted to do was look at the underwear since as a big breasted person I have trouble finding places to shop. Lost our business immediately! If you need sex toys please please shop online, Spencer’s, or even Walmart is intently better! As for the cute large bras I was hoping for I shall look elsewhere than this shop that has a crazy rude cashier that reeks of cigarettes
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May 2023 by Jesse Lewis
Darrel is the G.O.A.T. most help I've ever had in the store to date. Shout out to that mans for being open and honest about products and being super polite.
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January 2023 by Tll
Thos place has the nicest employees. They helped me look for everything i was looking for.one employee made sure I got the correct merchandise I bought and they really make you feel at home. Great customer service
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December 2022 by Sierra Royer
Very bad experience, will not go back! Have spent a ton of money in there and they wont take care of their customers. Bought an item and it was missing a cord. So my wife and I asked for a refund or in store credit. Would not do either. They claimed to have that same item in the back. But no other ones on the shelf. On the receipt it says u can get in store credit. Very rude managers and district managers. Spent $115 last time and spent over $500 in the last month. They have lost our business. Will not recommend anyone there, Family or friends will all quit go there. If you want to buy toys I recommend Adam and Eve! They are very respectful to their customers! And never had a problem buying off of them. They overall have better customer service and products!
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December 2022 by Tiffany Royer
Bought a dual harness, got home opened it up and seen that the cord for the plug was missing only thing the lady would offer me is an exchange and I asked if I could at least have in store credit like it said I could do on the receipt but she told me no. So why put it on the receipt if you’re not going to value it. This will be my last time going there I will start shopping Adam and Eve.
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December 2022 by Sierra R.
very bad experience, will not go back. have spent a ton of money in there and they wont take care of their customers. bought an item and it was missing a cord so my wife and I asked for a refund or in store credit. would not offer that. they claimed to have more of that item in the back. but on the receipt it does say u can get in store credit. very rude managers and district manager. spent $115 that night and about 500 in the last month. they have lost our business. we will not go back or recommend anyone go there. will tell friends and family not to use them. If you want to buy toys I recommend using Adam and Eve for products! better products and customer service!
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November 2022 by Tracy Williamson
Thos place has the nicest employees. They helped me look for everything i was looking for.one employee made sure I got the correct merchandise I bought and they really make you feel at home. Great customer service
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August 2022 by Shelby Mason
So iv seen a lot of negative reviews, but I went anyway.. and I'm so glad I did. The store is clean and creative. The lady's running it are sweet, confident and informative. They made me feel comfortable and helped when I needed it and gave me space when I needed it. I was able to find exactly what I came in for as well as things I didn't plan on getting. Compared to the other stores iv been to the prices where amazing and affordable. Please don't let the reviews ruin the chance to shop here.. Can't wait to go back.
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August 2022 by jonnie Southard
As soon as I walked in, the lady told us no baby’s were allowed. I understand if it was a toddler or on my hip but my baby is months old and in a carry car seat. He was sleeping and not a single problem. Very rude.
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February 2022 by Tha Divine
I love this store. My hubby and I used 2visit occasionally. Then one night when we went in we met Zoey (I hope I spelled her name right). She is amazing! She made the place so comfortable and really knows a lot about the different options available. My husband and I now are frequent shoppers because of her. Now our date nights end with a trip here. Zoey definitely deserves a raise.
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December 2021 by Mortm
It was soo nice that that their employee could take time away from chatting with her friend to come and be rude to me. She was was even so nice as to keep being rude as I checked out.
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September 2021 by Valerie Walters
Awesome place.
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May 2021 by Aubrey B
I have never seen worse customer service I’m not sure if it’s the same employee when I come in they just happen to always be working because when my friends go they always have pleasant experiences. But this one women who was working today 4/10/21 @3:30 brown hair and glasses was so disrespectful. I was unsure of the mask policy due to the mask advisory after April 6 so My husband and I walked in I had a mask and went up to the counter to ask for one and he stayed back because he didn’t have one I politely asked if they had any disposables and or sold masks there and she cut me off and yelled thru the entire store “yeah no eww get out you have to have one to shop here” other patrons gave her and I a look and I had left because there are kinder ways to treat customers even if they don’t have mask. And not only this experience but before we went in and then employee asked for my id and was really rude about it like I first walked in a she yelled Id and didn’t do that to the other customers and they also looked my age So I will not be shopping in this store and I will be sure to tell my friends about the hatful encounters they allow to go on at this store
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December 2020 by Roshan McGee
Great place to shop! I was helped by a nice young lady with glasses and curly hair who helped me find what I was looking for without pushing anything. She also very politely yet firmly held up their mask policy with some rude patrons, something I love to see!! Thanks!
