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April 2024 by Lori Crowder
Very friendly atmosphere and tons of pets to choose from.
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March 2024 by Billie Swanson
If I could give 0 stars, I would. Let me just start with the blatant lack of educated staff. I bought a bearded dragon a few weeks ago, I asked tons of questions and really wanted to know how he's been living, to make the move less stressful for the guy. I was blatantly lied to about how often he's supposed to eat, how much food to give him, the tank size he needs, the light options he has, the different vitamins and minerals he NEEDS TO SURVIVE, and literally everything else. When I went back to talk to the manager and ask more questions, I was just told to buy more stuff. The staff only care about their commission, and when you are dealing with living creatures, that's absolutely unacceptable. After speaking with an expert, I found out that he is incredibly malnourished and he might not make it.Edit- a manager helped remedy some issues, and we were told that the associate is going to get some more training.
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March 2024 by Adrianna Fields
Everytime I come into petland I always regret not coming back sooner. This is place is amazing
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March 2024 by Morgan Miller
I have brought two dogs from here. I have a Rottweiler (who is now a little over 4 years old) and a Bullmastiff who is a little over 2 years old. My vet thinks my bullmastiff is the best looking one he has ever seen! I had a great experience in this store. The staff made sure I got everything I needed for them and made sure I understood how to use the supplies they send and how their warranties work. They are always helpful every time I visit. They actually have pictures and sometimes videos of where their puppies come from. That to me is going above and beyond. I would definitely recommend visiting!
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November 2023 by Lucy T.
I been looking for a poodle for sometime. My brother that lives in Tere Haute Indiana suggested this place. I google it then I called asking for a specific poodle they had on the website. Vanessa answered and let me tell you from the beginning her customer care was on point. Since I live in Chicago I needed to get more information that typically is not given over the phone. She not only send me via Text while we were taking information about the puppy but also she send me a video about her. She also make sure my brother witch he went to see her get information and full attentionFrom her. This happened Friday by Sunday at 12pm I was already picking up our new dog. Now Vanessa and the 2 manager were all amazing. They not only sell you the puppy but also a whole kit. And they train you in case the puppy won't eat on How syringe feed her. I am truly impressed with the dedication. They all gave me their cell phones so I can text if I have any questions. Which I did and Vanessa was checking up on me if the puppy was eating. I have had another poodle before from a store like this but let me tell you the staff is amazing super friendly dedicated and helpful. I am confident I will be coming back here and recommending everyone that ask. The dog was not cheap but let me tell you the attention the knowledge you get it's worth your peace of mind.
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October 2023 by Vanessa V
I had a wonderful experience bringing home my puppy from Petland Terre Haute. The store itself is very clean and you can notice the employees cleaning the rooms often. I expect a pet store to have a stronger animal smell than this Petland does. The puppies are nice looking and clean. I appreciated all of the extras that Petland gives out with the puppies such as food, vitamins, kennel, toys, shampoo, and more. This certainly isn't required of Petland, but it is nice to know that they want all of their puppies well taken care of when they go home. The warranties offered are a nice addition as they offer peace of mind. Even though the employees are always super busy, I find that an effort is always made to meet my needs and answer any questions I might have. The purchasing process did take awhile, but it is better to be thorough.
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October 2023 by Devan
Usually a clean place, friendly staff. UPDATE: I purchased two pets from here. The prices have skyrocketed some to over $6000-$8000. Pay attention to where your pets come from. They are purchasing from puppy mills etc. Which lead to long term health and allergy problems (believe me I know). The pup I purchased from them has 150 allergies to things and I pay $120 every 25 days to keep him healthy. It's a big purchase however both of my fur babies are loved and well mannered.
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September 2023 by bella_22
Had an amazing experience there!! So helpful. Keyona was the best.
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July 2023 by Belinda Thompson
Haven't been back for a while,when they tried to sell me a common yo-yo loache for around $18.00 I was just in there the day before and got one for $8.00 and then when I went to buy another one the next day she said oh "we had a price increase" I think not.!! Never again!
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July 2023 by james cree
This place is great… just be careful what animals you let your kids handle. My girls decided to handle hamsters and both girls got bit and the manager just said “ handle the animals at your own risk.” Just make sure that your kids are safe as no one else really does.
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June 2023 by Amanda Seniour
My girls love going in and just playing with the animals
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June 2023 by Brina Crawford
My two fur babies we have adopted from Petland. Everyone, who I have encountered, at the Terre Haute location has been absolutely amazing. Helping find the perfect baby to add to our family.
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June 2023 by Blake Jenkins
Very nice customer service and good selection of pets! Got a new family member!
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May 2023 by Mason Schatz
Service and staff were great i bought some super worms a few days ago and didnt check em before leaving most of them were dead. Overall though not bad
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April 2023 by Joshua Cooprider
Nice little pet store. Plenty of puppies and kittens. They have lizards and snakes and a lot of fish and pond plants. Everyone is friendly and helpful.
