PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. PetSmart allows customers to shop online and pick up their orders at their local store within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Customers generally have a positive experience at PetSmart, with the staff being described as friendly and helpful. The store offers competitive prices, and customers can often find good deals, such as "buy 2, get 1 free" or "get 1 50% off" promotions. However, some customers have expressed concerns about the pricing of the grooming services, finding them to be quite expensive compared to the cost of a human haircut. Despite this, the grooming services are well-received, with customers reporting that their pets enjoyed the experience and came home looking and smelling great. Overall, PetSmart is a comprehensive pet supply and services retailer that caters to the needs of a wide range of pets and their owners, providing a convenient and generally satisfactory shopping experience.
They were having a pet adoption event so more people than usual were there. They had plenty of team members there to take care of sales and help customers. We had no trouble finding exactly what we wanted to check out was quick and smooth.
March 2026
Star 3. Ok Usually staff is decent but prices are high and animals are sad.
March 2026
Affordable items for your pets, you can find pretty much everything you need for any pet
