-
January 2023 by Anita Vespia-Corenflos
Very unprofessional Trust department.If you want your wishes for your future assets and loved ones don't expect they follow your wishes.Nothing but issues 10 years after mother passed still no resolution. Now in court with them.Not in your beneficiary best interest, nor yours.Unprofessional, teeter on the laws, and extremely poor conduct.
-
December 2022 by debbie loges
I get money stollen from me and they say if I didnt take that money WHAT
-
September 2022 by Cody Miller
Beware! At this outstanding institution, if you want to purchase anything that totals more than $500, you will be required to contact the bank in advance. Oh, and by the way, you will have to contact the bank DURING BUSINESS HOURS.This means that if you want to make a purchase over $500 on a Friday at 6pm, you CANNOT. They will deny the transaction even if you have $2000 in your account.You will be forced to wait until Monday morning at 9AM, when you can call to ask permission to spend your own money. How does this make any sense in 2022??
-
June 2022 by Maria Layton
I want to like THSB, and the people on the phone are well trained to be professional, and polite. However, we have run into numerous situations over the years where a problem would occur, we would contact the bank to get it resolved, but no one seemed to know how to fix anything, or what procedure to follow. They aren't terrible, but i can't help feeling like there needs to be a lot more technical training and education for the employees handling problems.
-
February 2022 by Travis Bumgarner
With all of the limitations of a small town bank combined with the terrible customer service of a national brand, THSB has positioned itself to no longer be my side checking account that I use for online transactions. I know what you are thinking, "big whoop trav," but consider this: next time it could be you or a loved one that has to deal with the sub par service experience. Utilize this bank at your own risk. 1/5 would not recommend, there are better options in Terre Haute.
-
February 2021 by Jake Cook
Had both pending charges and pending deposits on the same day but since I didn’t have enough to clear the charges they assessed an overdraft fee even though my account is supposed to not process charges that would over draft my account. They consistently try to sneak over drafts and I am just done.
-
March 2020 by Betty Dickison
They have always been respectful, kind and helpful with me.
-
January 2020 by Kandi Cochran
I have never been so disrespected and as I was treated as if I was a fraud. As I asked to speak to someone above the manager, I was also then told another date of review I g my money for a personal loan! I asked to to speak to someone above her and was told to see if they had time. I am done with this bank I will be switching once my funds are available to me, not knowing when because I keep getting run around. I will also be speaking of my disappointment to everyone I come across until this is resolved! Accessing my account to put a hold on it after I leave then mailing a paper about hold? Not fair at all!
-
July 2019 by Aharon Batson
I highly recommend this bank they treat the little customers the same as the BIG
-
February 2019 by Nicole Wallace
I used to swear by this place and recommend them to everybody the past year or so they have gone downhill their tellers are very rude and they're never trying to really help anybody
-
December 2018 by Donna Barcus
Always ready to help you out
-
April 2018 by Sherry Gilbert
I started banking at the one in west t... friendliest people, their all so sweet and helpful.. i would recommend them to everyone. and i like the fact that they dont charge a monthly fee... Terre Haute Savings Bank is your best bet
-
April 2017 by John Callahan
Friendly and accommodating employees. THSB maintains small bank service with big bank products.
-
May 2016 by Jared Cebada
Ever since they sold their computer service to to a third party their banking service is terrible.
