-
November 2023 by Lovejeet Singh
Very bad service and the tall guy on register he is super rude. And the sale person she don’t know anything about any phone. I don’t wanna say her name but she is bad in service.
-
October 2023 by Spotless Detail LLC
Timmy Wright helped us get our new phones, he made it easier than ever! Definitely recommend for any of your Verizon needs.
-
October 2023 by Sheila White
Timmy was knowledgeable helpful and patientFelt like he listened to what we wanted and worked towards that goal
-
September 2023 by Zachariah Hoffman
The store deserves 5 stars, verizons phone customer service deserves a 0. Stop out sourcing call center. I can barely understand the tech on the phone.Great store to stop at, they can be a bit busy but once i get waited on im very satisfied with my experience.
-
August 2023 by Paul k
Always very nice and helpful associates. Some other stores in town tend to be snooty sometimes if your not buying a new cell phone. I've always been treated well here regardless of the reason for my visit.
-
August 2023 by Denise Walsh
We had AT&T for over 20 years and were fed up with the service and lack of discounts for our loyalty. We know Tim through his dad. Had him switch us over and he even stayed over late to make sure our numbers switched seamlessly. Local family, go see him if you need Verizon help!
-
July 2023 by Jeremiah Capps
I had a superb experience with a gentleman named Josh! My current phone ended up breaking and needed a new one. Josh was able to help me get into a pixel 7 after letting me know about the great promotions. My interaction was friendly, professional, and patient. I would highly recommend going to this store for any of your needs. The guys up in the corporate office need to take note of this salesman. If you had a Josh in every store sales would be constant.
-
July 2023 by Barbara Bratcher
Best Verizon store in town! Very friendly staff and always ready to help. Tim has helped me with my phone for the last couple of years! He's great!
-
May 2023 by Jodi Maher
After 30 years I was leaving Verizon due to how I was treated by the call in group. But the face to face today with Timothy, my expectations were exceeded. He is truly amazing. I will remain a Verizon customer due to the customer service I experienced today
-
May 2023 by William Hollis
Haylee did a fantastic job in getting my Facebook account recovered. She took her time and was very patient with me. She deserves more than 5 stars. 10/10
-
March 2023 by William Partridge
I've been with Verizon since 2009 and it has to be said that the level of professionalism from Josh was nothing less than simply outstanding! I'm very glad I chanced upon this particular store for an upgrade. The man is honest, genuine, sincere, remarkably courteous, and quite helpful. I'm very satisfied with the superlative level of customer service at this location. In all my years of traveling all along the eastern coast, I have never walked into a Verizon store anywhere, and left satisfied to such an extent. He provided me with all the options and advice I needed to fully maximize and optimize my new Galaxy S23. This guy is at the wrong gig, like a major league player at a t-ball game. Excellent and superb. ?
-
February 2023 by Chris Yamamoto
Haylee has always done a great job with helping me with my business account. She is absolutely fantastic. From getting my account started to my everyday Cell phone needs. I recommended her to all my clients
-
January 2023 by Jamie Smith
Very impressed with how knowledgeable and thougough Dalton was when troubleshooting the issues I had yesterday with my phone. I ended up deciding to upgrade. Dalton was intentive when I mentioned that i couldn't spend a small fortune. Unlike most in retail he wasn't trying to persuade me into the pricier options. All around a very pleasant experience. I'll definitely be a returning customer! As well as recommending this location to many. Thank you Verizon Dalton for all of your help! This man needs and deserves a raise for his excellent customer service!
-
January 2023 by Phyllis Quinn
Haylee has done a great job getting me squared away after I got my new devices. She is not the original real I worked with, but I wanted to return mywatch and she got me a better deal on a newer and better tablet. She's great ?
-
January 2023 by Kim Dulaney
Purchased 2 new phones the day after Christmas. The customer service we received from HAYLEE at Verizon on fort Harrison was above and beyond the ultimate customer service. She was very informative about the iPhone that I had switched to. Her knowledge and great customer service gives her a 5 PLUS rating.