Body Shops in Tipton, IN

“Very nice and helpful. Had to repair our vehicle but needed a loaner. They provided us with a very nice clean loaner with no extras cost. Small town dealer that cares about the customer.”

“Tiffany and Wade and the staff were just excellent to work with, very professional, very polite and courteous, very helpful they took care of everything , And their work was excellent, I would recommend their body shop to anyone, I give them five stars for a job well done.”

“Let me just start off by saying if you have Jeff as your salesman, request someone new. Jeff at Dan young gave me a complete run around then refused to right ANY of his mistakes. Starting off he preferred to do most of his communication via text message which is fine but because of that I had everything he told me in writing. After I gave him my social and he ran my credit, he came back with numbers for how much my payment was supposed to be. I was happy with them and we rolled on. The day I’m arriving to pick up the vehicle I had already reserved, I noticed there is now a $1500 discount on it. So when I arrive I ask for the discount of course and he comes back to tell me that was a mistake and it was only meant for the other vehicles on the lot but not mine. Strike #1. Next I had asked multiple times about any rebates or discounts (like military) and he told me they don’t offer any until things started going wrong for him then he offered the military discount. Strike #2. And finally we sit down to finance and they give me the numbers for a completely different loan term than I requested and it was made very clear that Jeff had told the loan officer that I wanted the wrong loan term. Then when I get the right loan term the numbers are WAY higher than originally given. Jeff then comes in and tries to proceed in telling me he told me the correct numbers until I pulled up the text messages and showed him he was wrong then all he could say was “I don’t know where I got those numbers from”. And “im pretty sure I told you the correct numbers on the phone” which was a lie. The only numbers I was given was what was stated in text. Then I asked to see a manager and he just sat down in the chair and started playing on the computer saying “I swear I told you those numbers”. Well Jeff, I have texts that say otherwise. Then I ask what can we do to bring that price down to the numbers he had originally given me and he tells me “nothing because he’s been called 5-6 times already by people in other states ready to come by the same truck as is.” Strike #3. I did still end up buying the truck because I had already driven from Kansas to Ohio and sold my vehicle and got a ride to Indiana to buy this truck. Overall moral of the story here is Jeff is a conman of a salesman and a liar. I can’t speak for anyone else at Dan young other than the finance guy who was super cool and tried to help out but if Jeff answers that phone when you call, request to speak to someone else.EDIT: Following the posting of this review, the sales manager Charles Witt and the finance manager did reach out to make things right. They seemed genuinely upset that this whole thing even took place and was more than willing to come up with a solution to compensate me for the problems I had. For that, I say thank you to them and have changed my 1 star to 4 stars. I would also like to say in no way am I trying to discredit this dealership, but my review and opinion of Jeff still stands! Just simply ask for someone else to help you and save yourself the trouble.”