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July 2023 by Florence Jackson Evans
6/29/23 went in to open a checking account and pay a loan payment at approximately 14:30 the clerk told me to come back about 15:30 sad day when you have to have an appointment to open an account payed off the loan probably won’t be back. Mark Evans. Forest Ind
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May 2023 by Chandler Epps
You guys should be ashamed of yourself. Having my mother's car towed while she is pending disability SSI. She had an accident making her unable to work Then you guys sold it for Penny's at palm beach auto auction. you guys are scumbags . No letter-mail contact. No voicemails nothing. WOW I would have settled this for her
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May 2023 by Charless Endress
Best bank I have ever had very friendly and there to help the community..5 stars..
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March 2023 by Kimberly Bronner
Hands down one of the best places to go if you're looking to finance a vehicle. Carrey is absolutely amazing!!! The process itself didn't take very long either.
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February 2023 by Anonymous Anonymous
Normally my experiences here are good. I sent my wife in to sign some papers, the lady at the desk(Dalita) treated her very poorly. I'm disappointed with this and instead of moving forward with my home equity loan and new car loan, I believe i will move my business to another lending institution.
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February 2023 by Benjamin Byers
Normally my experiences here are good. I sent my wife in to sign some papers, the lady at the desk(Dalita) treated her very poorly. I'm disappointed with this and instead of moving forward with my home equity loan and new car loan, I believe i will move my business to another lending institution.
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December 2022 by Jennifer
I would rather deal with the branch in Tipton... they care about their customers and keep your info safe. Frankfort used tho have people like that...many years ago..
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November 2022 by Tony Warner
Encompass is awesome
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March 2021 by Harley T.
Trash bank & as soon as I can find a better one I'm leaving. They charge me overdraft at the end of every month even with hundreds in my account then go "oops haha must've glitched we'll put your money back" every single month. Lmao yeah okay, y'all stealing money but sure
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March 2020 by Nancy Mills
The staff is helpful, and makes me feel like I'm doing business with family. The online app makes paying loans or transferring funds easy.
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March 2020 by Daniel DeLong
Great people to work with!
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April 2019 by Jeremy Frederickson
Great people to deal with. Small time bank that remembers your face. The online payment system is lackluster but overall a good place to bank
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March 2019 by Eli Shook
This place is ran by the mob but they still are very nice.
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October 2018 by Tolatys S.
When Encompass Credit Union gets a bad review they block you off of their site. They will take your money for banking of course, won't answer their voice mails, take over a month to issue new bank cards, charge you for security monitoring on your bank cards and then miss fraudulent activities, but you aren't allowed to say anything, but nicey nice about them! I will never use Encompass again. I will not recommend them. Only one or two associates return their voicemails. I have been waiting since September 27, 2018 for a return call AND for my replacement debit card that was hacked! Today is October 22, 2018!!! Encompass used to be THE BEST, but since they have grown, they have gotten too big for their britches. After my adult son talked to an associate at Encompass about buying our home I received a cell phone call from a lady asking me to use a specific and named realtor! I thought my information was private?! We did not want people knowing we were moving! I don't trust Encompass and I will not be using them when we move!
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September 2018 by Tammy Dishoungh
Really good bank