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July 2023 by Nicholas Jones
We just paid $150,000 for one of their "luxury" fifth wheels, the Redwood 4200FL, and 4 of the 6 slides were unusable because they didn't install them at the factory with the proper parts!! We have been waiting for a month to get our home back (we are full timers) and Crossroads still hasn't sent all the parts they forgot to install to our dealer!! And the contact I have at Crossroads has left emails unanswered and shown zero remorse for their mistake, much less tried to get this issue resolved quickly so we have a home again.
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July 2023 by Tyson Patterson
Absolute 100% piece of junk. Owned trailer for 5 years now. Winterized and took care of properly. Did notice a damp smell the year after buying it. Upon opening it this year, opened the slide out and walked near the table and fell threw the floor upon further inspection notice the floor is completely rotten from the slide out to the back wall under the bunks. To make matters worse the back wall is rotten as well. This trailer has been a nightmare and after looking and reading on forums I am not the only one this has happened to and had similar problems....... Don't waste you time with any of these rv from cross road
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May 2023 by Nomad Travel S
I purchased a brand new Crossroad Zinger Sept 2022 from Wildcat in Corbin Ky, and have nothing but problems from day one. Now I have a taillight out, TVs and fireplace stopped working while finally traveling after having problems with the Jacks. This Rv was built cheap and sold high. I called Crossroads and told them what happened and how I was treated by Wildcat Rv, they documented the problems, now I’m working on getting an appointment to get problems resolved. Would recommend Crossroads
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February 2023 by IkaiaTransport Services
We purchase a 2022 Crossroads Volante 310 from Camping World in Strafford, Mo. the 5th wheel at night, when we looked at it, was exactly what we wanted in a floor plan. After the purchase is when we realized how subpar the craftsmanship was on this.. it is very obvious they have no quality control element to their manufacturing.. after pointing things out to Camping world, they said it would be factory warranty, crickets… if I could take this back and get a better quality brand, I would. I will never purchase a Crossroads again!! See pics, there more I could not add!
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March 2022 by Gordon Eggen
I got a job offer here, great pay, great work environment. So I quit my job in Minnesota and came to Indiana to work for the company. Only to find out they gave the job to someone else the day before I left for Indiana. They assured me I would have a different position with them and continued to have me wait in Indiana for the rest of the week and told me they would call. The call never came, I'm really disappointed to have been dragged a few states away just for them to give me the run around. Glad I didn't get the job, definitely not honest people.
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February 2022 by Tommy Shipman
I can't find replacement trim pieces or a shower curtain for this trailer. Called the manufacturer and they said they don't make the replacement pieces. Don't buy anything from a company that can't back their products
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September 2021 by Randy Vasas
never got a call back after leaving a #
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June 2017 by kim steward
We bought a new 2018 zinger by crossroads camper not happy, it did not come with a spare tire so now I have to buy a brand-new spare tire to go with my brand-new camper that didn't come with the drain hose for the sewage. And apparently at the dealership they took the remote to the radio. Just not happy with it. If it came with everything the spare tire for the plumbing the price would've been a fair price. Sincerely yours not too happy in Missouri. P.S and the kitchen table is supposed to be made into the bed and it would not
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February 2017 by Thoms Beach
The entire RV manufacturing industry is a slap-it-together as cheaply as possible industry. I've learned that unless you can afford an Airstream (and I can't), there is absolutely zero difference between any of the Indiana RV manufacturers. None. Nada. Zilch. You will find horror stories for absolutely every one of these companies. What it comes down to is simple luck and what kind of day the employees were having the day yours was built. The best advice I can give is to make sure you get that new trailer out immediately on the road and put it to use right away to run it through its paces. Why? Because you're going to have problems and failures. Some big. Some small. But don't wait a minute past the warranty date to ferret them all out. Because another trait of this industry is to collectively give you the middle finger the day your warranty period has expired. Oh. And be prepared to get as firm and demanding as is needed with your dealer as well. Yeah, its all nice-nice and smiles while your buying. But make no mistake. Dealers put their own relationships with the manufacturers ahead of customer satisfaction and will be prepared to act as a blocker for them as well. Good luck.
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September 2016 by Shawn Duhr
I love the layout of my unit, it is a 2015 Rushmore Washington. This is a fantastic plan to stay in... But I do not like cross roads. . the quality of their product just is not there.. My wife and I bought this Rushmore from them and it has just about fallen apart in the nine months we have owned it. Slide problems everywhere, air conditioning problems, and just today the Black tank almost fell off of the unit. The dealers they have to sell and service, they are a joke. No matter if you take it to a small dealer or a big dealer such as camping world. There are more redwood labels on my unit than Rushmore labels. I feel sorry for the people that paid an extra 20k for all the problems I am dealing with. Kinda feels like a lemon to me.. Every time I may start to like it a little it throws me a large problem
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July 2016 by Larry Jones
Nice people what can I say An RV is an RV every thing will fall apart us it or not !