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“Extremely friendly and helpful. Everyone was very polite and pleasant to talk with and very informative about available services and resources that are available to me. This was my first time visiting this location and I am very impressed and will definitely continue to do business there. Thank you for making my day just a little more pleasant!”
“Molly is an extraordinary worker! I believe her name was say had an incredible attitude bolstering my day! Amazing customer service! Samuel is also a personable individual offering me a delectable pumpkin spice latte for my visit! Love this branch my go to!”
“I had a great experience opening a savings account at Centier thanks to Amy. She was super friendly, explained everything I needed to know, and made the whole process quick and simple. Big thanks to Amy for making it such a smooth experience!”
“My girls!!! Honestly, I love going to the bank because these ladies are so wonderful and helpful. I’ve banked with the Centier my entire life, and I’ve never had anything but a great experience.”
“Words can’t describe how amazing Cathy is at Centier! She always goes over and above in her genuine professionalism, accuracy and superb customer service while making every interaction personalized and positive. What a gem Centier has in Cathy as part of operations.”
“Valerie Karpinski from Valparaiso location is awesome. She's always there to help out. I've been a member here over 20 years, and I've had good experiences. Whether it's for a personal loan, mortgage, car loan, etc... they've always taken care of me and my family. Keep up the good job. ?”
“April and the staff on LaPorte by the round a bout are nothing short of phenomenal! They are ALWAYS there and provide exceptional service beyond and above!! Highly recommend!”
“In person they're wonderful but if you call the telephone you always have to leave a message and they never answer it because they claim they're just too busy”
“I've had several Debit Card problems, not of the bank's fault. There employees have gone beyond simple help. I express my appreciation for their treatment and help. 1st Source has a great staff.”
“I’m a very busy self employed mom. I really appreciate the helpful and kind service. Especially from Joann. She explained things in a way that helped me relax. It’s rare to find this kind of professionalism. I felt heard and understood. It definitely instills trust.”
“A great C.U. to be a member of. They worked with me from the beginning of my process of just looking all the way to the end to see if the company received the wire transfer.”
“I've been a member of Tech Credit Union for many years. I usually patronize the facility on Morthland Drive or the facility on 130. Both facilities are customer friendly, very helpful, and if assistance is needed, they are quick to respond. Very happy with Tech, and they even usually have a treat for my dog when I use the drive through facility. Very happy with Tech, and have been for so many years.”
“A cd of mine had matured and I wanted to cash it out. I spoke to a gentleman on the phone and he answered my questions and said he would have paperwork for me to sign and I made plans to stop at the bank the next day. He wasn’t in when I got there the next day but a teller was quick to contact him and get the needed papers. I was done and leaving in about 20 mins.
The people I spoke with were very knowledgeable and either knew what to do themselves or knew who to contact to get answers.
It was a very professional and cordial experience.”
“I go into this chase to pay my rent. The ladies are always in a great mood and are very helpful. I am moving from Horizon (terrible bank) to Chase because I have never had a negative or unpleasant experience at Chase.
☆☆☆☆☆”
“Everyone here has been super friendly and helpful! The Chase by Walmart refused to print out my transaction history, and the teller here printed out the history from each card and put them in separate envelopes to make it easy to go through for my taxes. Thank you!”
“Jordan M, I can't thank you enough for being down to earth, understanding, and compassionate about financial literacy. Your ability to have a conversation to support my immediate needs was superb. Thank you for making a fraudulent charge encounter into a positive conversation with resources that can support my future. Grateful for you -Sonia.”
“I went in today to set up a bank account with my girlfriend and I've had bad luck with banks in the past and we had excellent service with very polite and helpful staff and it way by far the best bank I've been to they set up everything for us I highly recommend this bank to anyone”
“Very unhelpful staff at the South Haven location. One star.
Edit: I was contacted by the manager at the Valparaiso branch and she was extremely helpful and kind. Thank you Cerena for taking the time to give great customer service!”
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“⭐️⭐️⭐️⭐️⭐️
Woodforest Bank has been consistently reliable, but what really makes the experience stand out is Pat. Pat is the kind of person who treats every customer like they matter — patient, knowledgeable, and genuinely willing to help. Any time I’ve had a question or needed something sorted out, Pat handled it quickly and with real professionalism. If every branch had a Pat, banking would be a whole lot easier for everyone.”