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October 2023 by Rich Werning
Ordered a pair of shoes online, they called several days later to say that they made a mistake, they don't have the shoes available. Ok fine, it happens. But over 2 weeks later they still haven't issued a refund to my credit card and haven't returned my phone call. I was forced to contact the CC to dispute the charges.I haven't visited the store in person so can't speak to that experience but would never buy online from them again.*Update 10/4/23*Received a call from Heather, she said they had processed the refund but the processing company had an issue with it. They were able to get the issue resolved same day & refund has been credited. Updating my original 1 star to 4, I can't give 5 due to the issues I had to deal with in the online purchase, but prompt response & resolution deserves the 4 in my book.
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October 2023 by Stoner Runner
It’s a great service, a great product, a bad atmosphere. The vibes in here are very much “Quiet Christian XC kids from Valpo, Morgan, Kouts, Washington welcome.” Idk man fleet feet just does more to make a running stoner like myself feel welcomed.
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July 2023 by Dorothy Kominakis
I have really hard feet to fit in shoes and they really worked me (I think her was Natlie?) And I finally found a pair that is super comfortable to stand in all day !! I will definitely be back !
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May 2023 by Stephanie Sandoval
Great service, very helpful associates. They will take time to talk you through avoiding injury and possible product to try.
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March 2023 by Rich Woodrick
Great service in helping me find the best fitting shoes
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March 2023 by Deborah Kramer
Have been having issues with walking after breaking femur, which left 1 leg significantly shorter and having lumbar fusion surgery. Have been wearing new balance from big box store which haven't been working. Got fitted, clerk watched me walk and made several recommendations. Went with Hoka's, most comfortable shoes I have ever worn!
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February 2023 by Greg Gora
Nice shoes but best part is the staff really knows their shoes and always provides good recommendations
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December 2022 by Joanne Oros
Personalized service. Many styles of running shoes, socks, recovery slides and more. They are moving soon.
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December 2022 by Daniel Straite
Excellent friendly staff. Knows shoes. Highly recommend.
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November 2022 by Eileen Flynn
After a summer of issues with my foot, a friend recommended these folks because they have a 30 day return policy on their shoes even if they have been worn outside. It took three tries but I'm finally into shoes that are comfy and meet me needs. I appreciate the knowledgeable staff working with me to find the right fit. Thanks Extra Mile Fitness!!!!
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August 2022 by Jojo HARD WICK
As always amazing, knowledgeable and excellent service. My podiatrist recommended me to this store and Im forever grateful to him and them for giving me back my mobility. Prices are great and their points system and record keeping of your needs are amazing. Its nice that they can pull up what shoes work for you that you have at home when you can't remember names and details
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August 2022 by Andrea Salazar
Walked into the store told me to take a seat, so I sat and waited for my turn to be helped. 2 people walked in behind me and were trying shoes on already before I was even helped!! Sat there for about 15 mins and nothing, so I left! Might be a good store but they lost a possible customer today!!!
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July 2022 by June Says
Low selection, they don't carry toe socks anymore. Bought an older pair of shoes than what I went there for because they didn't have the newer versions in stock. Will go to a bigger store next time. The two younger girls working there were very helpful.Edited to add after owner response: I went there for the Olympus 5 but they weren't in stock there. So then I tried to go with the last purchased shoes from there but you didn't have those in any version either. I ended up with the older model of the Olympus which was the only thing in the size I needed that was comparable. Then I tried to get Injinji socks but you don't carry those anymore either. So all in all, I settled for a shoe that is good, but not what we wanted because the newer models were not in stock there.
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March 2022 by Amber Wiese
The staff and owners are so nice and knowledgeable. A friend and I were both able to get all the help we needed to find the shoes that fit our fitness goals. There was a good selection and they also collect old shoes for donation or recycle.
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March 2022 by Tom Reeb
The service here is amazing! They take the time to fit you & adjust to your needs & concerns.They went above and beyond to make sure I was happy and even helped demonstrate stretches that would help me with pain! I highly recommend new runners to find the best shoes for you here!!