-
March 2024 by Mary Reynolds
Gerber made my car look better than ever!! They explain everything that they are going to do in detail. Wouldn’t go anywhere else for car repairs!
-
February 2024 by Bren Anayeli Campos
Thanks to the lady representative who answered all of my questions. She was very knowledgeable and helpful.
-
February 2024 by Ayanna Williams
If I could give zero stars, I wouldthe representative, or whoever is at the front desk do not pick up the phone. It’s honestly really disappointing because I got recommended and I hear that this location has really good workers that does a really good job with fixing up your car but seeing how they could never pick up the phone, I will not be doing business Here.
-
February 2024 by Hu Me
The representative at the front desk is a freaking joke.How is it? I can call them 10 to 20 times out the day and you cannot pick up the phone! I would never recommend this location ever I will recommend merrville or Gary. At least they’ll have the decency to pick up the phone and actually do their job. I will go higher with my complaint then just write a review. The workers there do an amazing job as far as getting my car fixed but the representative at the front Desk is absolutely terrible. She makes the whole company / location look like trash!
-
October 2023 by Katie Reeves
They got my car done in two days when I was told it would probably be a week! They also vacuumed the inside of my car (which was a MESS)….it looked better than it did before I took it in! Highly recommend!Service: Body & Trim
-
October 2023 by Jackie Leavitt
Seriously, the best service on my car I could’ve received. They got my car done early and it looked amazing. They also kept me updated the entire time as well. I highly recommend their services!
-
October 2023 by Suzi Noble
We had some body work done. They were very thorough & did a precise job. Couldn't even tell any work was done. Thank you to the crew for your attention to detail. The whole team here cares & are so friendly. Thank you again.
-
October 2023 by M. J.M M.J.M
Took my truck into Valparaiso one, they were behind and told me they had to send it too another Gerber. They buffed it after paint can see swirls, letters missing, it felt like get in there and pay deductible before they closed. But try to get something done that should have been in the first place, and it's no rush to them, they got there money!
-
October 2023 by Richard Jett
Amazing service and fast! They were so easy to work with and communication on progress was super impressive.
-
March 2023 by Dustin Byrem
staff seemed completely uninterested in anything I had to say rushed us off the premises telling us they were unaware how long the estimate could take then turn around and called us 10 minutes later to return the estimate was complete but didn't even consider anything I reported mechanically wrong instead told me after the repairs were complete they could send it to a mechanic shop at my own expense why would I want that if it was damaged in the accident their quote was almost twice as high as others around their wait time was approximately 1 month The lady that dealt with us seemed uninterested in anything I had to say whatsoever would not recommend AT ALL if you want to be heard.
-
February 2023 by joellen kulczyk
Great business and staff! Kept me updated on parts and repairs. Would definitely recommend!
-
January 2023 by Sherri Christopher
I wish they had a 1/2 star. The ladies at the front desk are very nice. Earl Shibb paints any car $99 that should tell you everything you need to know.
-
December 2022 by Lol Funny shyt
If I could give ZERO STARS I would…. They had my car for over a month after being in my accident. I was received “updates” every Tuesday and Thursday. The same thing every week, “oh we’re waiting on additional parts, or your car is going through the scan to make sure everything is working fine.” BS!! Picked my car up drove off the lot either of my turn signal bulbs were working. Called back to let them know and was told the car would have to go to the dealership to go under a diagnostic test and I would be responsible for that fee. I took my car to get a second opinion and instead of Gerber repairing my car they put tape around the wiring leading to my turn signal bulb. This place is full of it. They never have any answers and the GM Jen never wanted to face or talk to me she was always in a meeting or on lunch, how convenient.
-
July 2022 by Daniel Hall
Super helpful in fixing my car up for a reasonable price after an accident and assisting and fixing my paint problems thereafter!
-
June 2022 by Isabelle Larocca
worked well with our insurance, and customer service was top notch
