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June 2023 by Matt Ivanyo
Great person and company to deal with, if I could give more stars I would. We had laminate flooring installed and it turned out awesome! Bill and his crew did an amazing job and were very professional. He answered any questions we had and was always there for us if we had anymore that popped up. We are definitely using him again when we finish up doing our home.Service: Install flooring
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June 2023 by Chris P
Working with Bill and his team was a great experience. After getting 3 other quotes from reputable flooring vendors, i was very pleased meeting Bill and receiving his detail quote. Not only was his labor costs fair, he is able to get discounts on product thru two large flooring vendors, which made his total quote unmatchable. His level of experience and working directly with him and his team from start to finish is also a huge bonus compared to someone coming out to take measurements and then sending a different team to do the work. Bill is engaged and on site the whole time and thinking through everything that was needed for the job. Bill was able to address issues that came up during the install without any stress on us. Was a dream to have someone that was dedicated to completing the whole job and so pleasant to work with. I will scream his name from the rooftops if anyone i know needs flooring!Service: Install flooring
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April 2023 by Brian Diedrich
Bill helped me in many ways with the reflooring of my vacation home in Long Beach.He was a good source of design selections and very reliable.He was professional and always on time.He did a great job.Services: Install flooring
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April 2023 by Brenda Clark
Bill and his team have done several jobs over the last couple years. They have done excellent work in a timely manner. I highly recommend them!Service: Laminate floor installation
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April 2023 by Michael Wellinghurst
Bill resurfaced my lanai that had chipping in the concrete. It turned out fabulous. Very professionalService: Floor refinishing
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April 2023 by Tracy W.
Great job! Friendly workers, great product and turned out beautiful!Service: Install flooring
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May 2022 by Karen Q.
Bill did an amazing job on our floors! He was extremely organized, knowledgeable and provided me with a detailed cost proposal and timeframe for completion. They were able to match my existing floors and installed them under great time constraints. His crew left upon completion without any dust nor mess and I am completely satisfied with his services! My husband liked the engineered floors so much that we had Bill install engineered flooring over our original hardwood floors in another room!
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February 2022 by Anna C.
Two stars only because Bill's workers were so hard working. However, my experience with this company overall didn't sit well with me.It felt like I was dealing with a con artist when I was done. He didn't keep his word on several things and talked condescendingly to me when I questioned him about things he said he would do.Hardwoods by Bill installed Bruce Hardwood floors on my entire first level. When Bill was vying for my business he told me he would.1. level the floor in my living room and set off the ceramic tile around the fireplace. He would take care of the squeaky floor... didn't happen2. said he would use silicon paper under the floors (purchased 3 roles (used less than 1 and 1/2 for 950 square feet. Hardly used any in the kitchen or bath area where there was bare plywood and I reminded him. When I was not watching, he quickly nailed it down without the paper. In some areas the wood is not tightly connected. 3. He waited 2 weeks after the majority of my floors were completed to finish the trim and to add a few pieces in the pantry and under the sink. I found enough pieces laying around the house to complete the areas he left bare from the waste they left in the garage, trash and in bags in the house. He was trying to get me to buy another box unnecessarily.4.Bill told me that if I bought 3.25 planks which were $1,000 more than the 2.25 planks he would give me a discount of $250. He convinced me that the pattern would look nicer (more of the wood grain). When I reminded him of the discount, he revised my quote but added an additional $380 for not removing pushing the refrigerator and a piano aside. 5.Bill also told me that he would give me furniture pads and a care guide for taking care of my new floor. That didn't happen. When I asked him about it, he insisted he gave me instructions (still no floor pads).6. He did not respect my house. Walked in with his shoes on my new floors without dusting his feet on the doormat and took up the protective covering I had on the floor so that this would not be. 7. They cut in my garage, my 3 season room, and living room. Dust everywhere and did NOT clean it up. I hired a cleaning service to clean up.8. The workers came upstairs to use my private bathroom WITHOUT ASKING. It was an imposition.9. the workers played their MUSIC LOUDLY (rock) without consideration of my work schedule, my husband worked nights, and my daughter online schooling. I would not do business with Bill again. Not that his workers didn't work well, but he is NOT trustworthy. I didn't feel valued and I spent a lot of money on his services. He did not say, Thank you for your Business. He said if you give me a referral, you can make $125 and that's a lot o money. So insulting. I would NOT recommend him for integrity issues and poor customer service.
