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November 2025 by Che Loco
Bad customer service, crappy unit!!!
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October 2025 by Mrs.Blessful !
OMG Tyler our customer service agent is amazing. He's truly helpful, patient and compassionate
Thank you, Mr Tyler 👏 kudos looking forward to seeing you again
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October 2025 by Matthew Clifford
Impressed by how well kept the location is. I frequently spot Lauren cleaning around the facility and appreciate the extra effort.
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September 2025 by Lauren Houghton
Tyler was excellent!
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September 2025 by Rhonda Ramos
We wanted to give a BIG Five Star Review & Thank You to Tyler who works at the Public Storage Valparaiso location. He helped us tremendously and professionally on Tuesday! Public Storage is fortunate to have him as thier Employee!!!👍
Rhonda & Dan
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June 2025 by Anthony R
Tyler is an awesome worker and helped me get a unit and has gone out of his way to say high every time I pull up and asks if I need anything! Great employee!!!!!
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June 2025 by Andrew Lloyd
Tyler is the best person in the storage business! I have known/ been doing business with him for years! He definitely deserves some special recognition for everything he does for Public Storage! I hope the owner moves Tyler up in the business! He has a very good sense of humor! He works with you to the best of his ability and if you ever have any questions or concerns.. Tyler will take care of all your storage needs and or concerns!
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June 2025 by R S
I did love it there but they kept raising the rent of the storage unit until they drove me off..
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June 2025 by Eric
The most unprofessional place to rent a storage unit. After your first 6 months they will raise your rent $30 and continues for years. And they don’t work with you at all. For price increase they just send an email and if you don’t like it too bad. You have to pay unless you don’t get your things back.
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May 2025 by Jeffrey Pfeifer
Thank you Lauren and Tyler for the 5x10 today
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May 2025 by Miranda Velasquez
Rented a unit for a few months while looking for a new house and we choose indoor/climate controlled so we didn’t have to worry about our things getting ruined. Ended up with mice in our boxes and ants crawling all over our belongings. What an absolute joke!! Paid $170 a month to just have most of our stuff absolutely ruined.
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October 2024 by Darrian
The place itself is great, but the constant rate changing every year is absolutely terrible and can't wait to move my things out. I have an extremely small storage room and every year the price goes up I started at 89 dollars now I am at 182 dollars a month for a unit that new customer pay 67 dollars for then it would go up to 83 dollars. How about recognizing loyalty or if your gonna jack the price up I need to see actual changes to your facility that would explain that price. Because if I stayed here one day I would easily be paying probly 300 dollars for a 10x5 unit.
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October 2024 by Scott Farley
Shannon was very helpful in helping us find the exact unit that fit us!
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October 2024 by Tatiana Spak
Tyler and Shannon are always so helpful!
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October 2024 by Letty Zepeda
Excellent place and people. Have stored here steadily and never any issues.
