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March 2024 by Heather Novak
I haven't been to a steak 'n shake since they became automated. Using a kiosk it was really difficult and frustrating when I expected waitstaff. The two employees were very kind and as attentive as they could be, the food was good but the garlic burger just had tablespoon of butter on top of it it was kind of gross to pick up the burger with all the grease on top.... It would be much better to be inside yhe bun.
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February 2024 by christian stevens
Loud rude teenage employees! Very disrespectful. No work ethic very unethical.
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February 2024 by katie champion
Disgustingly filthy. Floors in dining room hadn’t been cleaned in who knows how long. Old food was stuck to the seats in the booth. Smeared ketchup on the counter. Staff literally laid our tray of food on top of it, never bothering to clean it up. Will not go back. Someone needs to clean the place or shut it down.
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February 2024 by Stef Bartoli (Curlysmom)
WHY IS IT ALL SELF CHECKOUT!?!?!?!?! what a joke.
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January 2024 by julie fletcher
Said they were closed ten minutes before closing
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January 2024 by William Akins (Uncle Willy)
Grease needs to be changed, we came in two nights ago, and could not eat our fries nor onion rings because they were just full of old grease. I usually love steak ‘n Shake food so maybe just an anomaly?The staff at the window was also a little short, I did not get the sauces that I asked for for my chicken tenders.
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January 2024 by Forrest Mann
No chilli 2 hours before closing! Your famous for your chilli!!!
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January 2024 by Donna Boswell
Disgrace to steak and shake . Food was barely warm. Chili was all liquid. fries were all about and inch long. If I wanted to dip my finger in cheese would not of ordered fries. only thing worse was price!!!!!!!!
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January 2024 by B C
2nd time this month after not visiting steak and shake for several years. Order and pay on kiosk. Double steakburger with cheese, fries, and a drink can be had for $8 after tax. Pretty good meal for $8 nowadays. We splurged and got large cheese fries and a chocolate shake with our burgers so we spent $28 this time after a small tip for the cook. Great food and we were stuffed when we left
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December 2023 by Donna Benjamin
I am extremely disappointed it’s become very impersonal since everything is automated now my garlic steak burger didn’t have garlic on top of it like it usually did the place was dirty nobody there washing tables people were wiping off tables themselves. It was absolutely horrible.
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November 2023 by Eric W
Order 2 garlic burgers with extra garlic and she put it with no garlic. Why wouldn’t I have just ordered plain burgers if I didn’t want garlic? Waste of money.
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October 2023 by Patricia lindsey
There's no waitress anymore, you have to order from a kiosk you have to get your own drinks and condiments. While ordering it asks if you wanna leave a tip, a tip who am I tipping?
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October 2023 by Jana Manning
The employees were dressed nicely, they were clean with a professional appearance. They were friendly and smiling. The restaurant and bathrooms were clean. Management is doing great!
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September 2023 by Suzi Noble
Ordered the double cheese steak burger & cheese fries & it was delicious! They only have kiosk orders now but the cooks & staff are so pleasant here that it didn't even matter. Thx guys!
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September 2023 by Kristen Dean
It had been years since I've went.The floors were sticky and we had to order from kiosk. Bathrooms were a petri dish. Clean your facility. It's really gross. ??
