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November 2024 by Autumn Domelle
Went there today and just had to let everyone know that Taylor was the best sales person i’ve ever worked with! she was super great and had a lot of great recommendations and didn’t make me feel like she was trying to sell me on anything but just shopping with a friend instead!
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September 2024 by Andrea Duenas
I had a great experience at Ulta in Valparaiso. I asked sales associate Raquel for help matching me to a foundation and she did an amazing job. She was so helpful and polite and worked hard to find me the right products from Foundation to concealer to mascara. She really cared! I definitely will be back again!
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August 2024 by Amber Broyles
Has nice things, the smell of the store is way to overwhelming. Staff isn't so friendly!
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August 2024 by Leah Weddington
Irina (I believe this is how you spell it) helped me tonight and was such a sweet soul! That’s all, always appreciate people being nice
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April 2024 by Kymberley Mummery
Katie with Benefit is a brow magician. I’m getting so many compliments on them. I’ll be back for more!
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January 2024 by Colleen Robison
Very clean. Quick in and out.
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December 2023 by Monica Garcia
Amazing the customer service and the attention I received from your staff was
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December 2023 by Barbara Maack
Awesome store! Clean and well stocked. All the staff were so friendly and so very helpful.
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August 2023 by Christie “Ohcurlyone” S
I love shopping, browsing, reading labels, looking at the new products that just came out, trying samples to find out the smell, texture and if maybe my skin will have a bad reaction. Because of this it’s nothing for me to spend a hour or two browsing around. I’m 49, I look and dress like a quality person. But EVERY single time I’m in this store I’m followed around and asked if I need help. And I mean the whole sales floor will come up to me within minutes back to back asking me, after telling each employee no five times. I’m browsing and filling up my basket of items to purchase they’d get the hint and let me shop i peace. I give them my reward information every time so they know who I am and that I’m almost at diamond status.My only other complaint is this location is always out of products. It never fails, 95% of the time it won’t be there. Or the fact that you’ll sell certain products but only online. How am I supposed to know if I’ll like the product this way? And where is your Bobbi Brown section? Are you discontinuing their line?
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June 2023 by Susan Zaragoza
Absolutely horrible color was a joke got a brown blob in the middle of my platinum hair in the roots not even an inch asked for balayage fyi then the cut I said a trim was trying to grow out my hair 2 inches isn’t a trim I can’t even get all my hair into a clip now just the worst cut and color nothing can fix this I went home and bleached it out nothing I can do about the massive cut so unhappy why do stylists think it’s ok to cut so much off a trim is not 2 inches just horrible my advice don’t go there was trying something new never again
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May 2023 by Tom Bombadil
Lots of makeup as well as perfume. Large men's cologne selection as well.
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March 2023 by Michael Daunora
I'm a male. I've been shopping at Ulta for years for certain products and have a charge card here. The Merrillville/Hobart location is great. This Valparaiso location shopping for certain products as a male is horrible when it comes to restocking products. Not to add I was told they could order items at the same price when out. When I went to proceed with ordering a item I needed bc I had been buying that item... Over a two month period. Until there products were dusty and I bought the item I wanted out. (in which they didn't restock) they proceeded to try to charge me more for the listed price of the item (false advertising) and the lady at the check out register proceeded to tell me "I couldn't change the online prices if I wanted to". This is not only bad business practice. But it was bad service. She did not even attempt to talk to her manager or proceed to try to resolve the issue. All around terrible service, and bad service. I don't know if it's because I was a male shopper but honestly I felt almost completely disregarded as a customer when I have been shopping here for over a decade. Disgusting.
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February 2023 by YOUACK_PULV1 Youack!_PULV
I'm a male. I've been shopping at Ulta for years for certain products and have a charge card here. The Merrillville/Hobart location is great. This Valparaiso location shopping for certain products as a male is horrible when it comes to restocking products. Not to add I was told they could order items at the same price when out. When I went to proceed with ordering a item I needed bc I had been buying that item... Over a two month period. Until there products were dusty and I bought the item I wanted out. (in which they didn't restock) they proceeded to try to charge me more for the listed price of the item (false advertising) and the lady at the check out register proceeded to tell me "I couldn't change the online prices if I wanted to". This is not only bad business practice. But it was bad service. She did not even attempt to talk to her manager or proceed to try to resolve the issue. All around terrible service, and bad service. I don't know if it's because I was a male shopper but honestly I felt almost completely disregarded as a customer when I have been shopping here for over a decade. Disgusting.
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February 2023 by Matt Spears
I like the lipstick that I got and the makeup because my mommy is the best and she got it for me
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January 2023 by Kelis C.
Lmao not them deleting my review because they are terrible people but this place is racist. They kept an employee who followed a person of color and her daughter around the store and implied they were stealing and made them cry the managers do nothing all day, except complain about how their employees aren't getting enough cards when they do absolutely nothing. One of my employees have touched my hair without my consent. And they did nothing about it. Some of my coworkers there also were homophobic the managers there I'm just convinced just don't like Black people because they would pass people of color off to me because I literally was the only person of color working there and would say and I quote from one of my co workers " I don't know how to deal with that textured hair" they are not about diversity. They will look over an application of a person of color so quick. The general manager is literally the most two-faced person ever there's nothing but drama at the store and everyone constantly talk shit about each other would not recommend going here unless you want to be racially profiled or treated like trash. They also talked crap about me and my mother when we were not present in the store, imagine being 40 years old talking about people younger than you they have zero lives and get entertainment from treating their employees like crap don't apply here don't shop here. You won't have a good experience.anyways lmao
