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March 2024 by Steve Buffington
Went in & ask about one of my packages location... Guy inside was happy to help me out.and gave me info fast ! Excellent service
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August 2023 by Bridget Huddleston
Best customer service I have ever received. Hunter went above and beyond to help me resolve my problems. I will not use any other UPS location.
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May 2023 by Jack H
Drop off for packages.You just put the pre-labeled package in a cart.If you don't have a label, you need to go somewhere else.
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April 2023 by Jasper Hanson
Package never delivered on time when it comes from the Versailles location, UPS driver when they do decide to deliver they always drop the package to the wrong locationTracking number means nothing , the driver i guess delivers when they want... never have this problem with FedEx or USPSMy current package has been out all day for delivery and I made sure I was home and now the tracking says it's back at the ups facility
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January 2023 by Donna Hamilton
The UPS DRIVER FROM VERSAILLES IS JUST D**** I WENT OUTSIDE AND TOLD HIM WHICH DRIVE WAS MINE .HE PULLED OUT OF MY BARN DRIVE AND WENT ON DOWN US421. MY PACKAGE WAS RETURNED STATING UNDEVILABLE. HE ACTED STUPID ! . I HOPE THE AMAZON TRUCKS DO THE DELIVERY NEXT TIME. Need a call back UPS BUT THAT WON'T HAPPEN. I SURE MISS THE DRIVER I USED TO HAVE, BUT SHE RETIRED !
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September 2022 by C B
Always delivering the package to the wrong address because of your lazy drivers don’t know how to read labels (or maybe they just don’t care).
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March 2022 by Chrys Duzan
Yall couldn't deliver my package? There were people there waiting to accept it and instead of waiting 2 minutes for someone to come to the door you're now holding my package hostage. I'm in the middle of moving in, this is d**** No other shipping services do this, they leave it at the door. Oh and they also have people I can talk to. Not specific to this store but the 800 number is fully automated and I couldn't get any info on my package other than it needed more adress info, and that was online on their website. I wish this company actually cared about its people, not just a profit.
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December 2021 by S.E. Sander
First off, Versailles Indiana UPS drivers are completely incompetent. Would love to see the job requirements to become a UPS driver lol. You know what you did wrong...FedEx and DHL don't have this problem...but you do. Oh, and what business is only open 3 hours a day? Just stay closed to the public if your only going to allow customers to come in 3 hours a day. I have to get a look at the person who made that call. Get your act together Versailles UPS. If I had it my way I'd never have anything to do with you again.
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October 2021 by Sam Fraser
the ups driver in Jennings County Indiana is unsafe and dangerous to the public he takes curves on 2 wheels. He has had to stop his truck and reload packages that have crashed off shelves. He drives so fast he doesn't see people by the road
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August 2021 by JAmes SIdes
They don’t come down my drive far enough Left packages at neighbors or take back 3 houses on drive ! Can’t talk to anyone to explain if they had zero I’d give that
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August 2021 by Rebecca Fields
Always have great service
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May 2021 by jim hankins
Counter lady (Vicki) is super helpful and friendly,as are the drivers I've dealt with!
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April 2021 by Bev Benham
Great people
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February 2021 by Joyce Peters
The receptionist is very helpful.
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January 2021 by Joe Schreibeis
Decided to hold a package instead of sending pickup point ( pickup point refused at time because of lack of space) could have redelivered after Christmas but still held in Versailles.... then after receiving notice it would be returned to sender on Monday 1/4, they sent it back on the 30 th leaving me no phone number to contact.. your follow up service needs to be improved without going through special hoops to change address or pickup point.. FedEx has you beat badly in this department....
