CVS has received mixed reviews from its customers. Many highlight the helpful and kind service provided by staff members, particularly mentioning an employee who assisted with product recommendations. Customers appreciate the courteous service and extended hours, making it a preferred pharmacy for some. However, there are concerns about the pharmacists' stringent policies regarding pain medication prescriptions, with some customers feeling judged and frustrated over the lack of flexibility in filling prescriptions. Additionally, one customer expressed dissatisfaction with the bathroom accessibility, stating it caused an inconvenience. Despite these issues, some customers commend the pharmacy staff for their dedication and kindness, particularly during late-night hours. Overall, CVS is recognized for its helpful staff but faces criticism regarding certain pharmacy practices and store facilities.