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“Extremely helpful and friendly! Took the time to walk me through my product and made sure I understood everything. I had a complex case, and I truly appreciated how communicative, fast, and reliable they were throughout. Great service! Shoutout to Cameron & Kyle, thy rock!
#VerdictVibesOnly #ChasingFiveStars”
“The tech agent was knowledgeable and helpful. The issue I had was resolved MOSTLY, but still have the issue of losing the internet service once in a great while. Issue is 95% resolved and may be with my computer and not with Metronet. Time will tell. Very satisfied with the help and metronet.”
“My early am call on Sunday (12/7) was met with courtesy & kindness. The tech was to come by 5. After a busy day he came much later & stayed till all was resolved. I am truly sorry, not to have his name, BUT a big thank you for his kindness to an elderly technology challenged grandma. TY !!!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I was having issues switching my number from a different carrier to Verizon. I went into the Vincennes store and received probably the best customer service I’ve ever had anywhere! Allie & Kris went above and beyond to make sure my issue was resolved the same day. Allie even helped entertain my daughter while I was speaking to customer support. As a busy mother of 3, bringing kids along to “boring” errands can be a quite the task, but she was so sweet and understanding, and my daughter absolutely loved her! She said “when can we go back and see Allie? I liked her a lot!” If I could give the store more than 5 stars, I would. Thank you Allie, Kris, and Stacy for your help!”