The Gooch is a phone store that offers a wide selection of phones and accessories. The staff, including the manager Alexis, are described as patient, understanding, and excellent at explaining things. While the waiting experience can be unpleasant at times, the overall service is praised, with one customer stating they will always go to The Gooch due to the excellent service and team effort. However, some customers have had mixed experiences, with one mentioning being sold phone insurance they are not satisfied with.
We went in for help with our bill, the manager Alexis helped us out and was better that I could’ve asked for. She very patient and understanding. Perfect at explaining exactly what you need to know!
October 2025
Waiting for your turn in line is not so great when the flies are buzzing around your head... at least there are chairs to sit in. Other than that, it's a normal phone store and not much else to it.
May 2024
Great customer service. He couldn't help me in the store but got me to someone that could. Thanks
