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September 2023 by Amy Robinson
The lady behind the counter got my pretzel, took my money, dropped the sauce on the floor but still put it in the bag with my pretzel. The worst thing was she never changed gloves after handling my money and picking the sauce off the ground and then went back to cutting her pretzels never changing glives.
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June 2023 by Rylin Marks
Just wanted to get a quick snack after shopping. There was a sign saying that they would be right back after about a 20 minute wait some girl finally shows up we were waiting for her to take our order. Instead, she sat there on her phone, ignoring the fact that she had customers waiting. Absolutely ridiculous. If you ask me. You are paid to do a job not sit on your phone.
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March 2023 by Albert E Jones
Pretzel dogs are you kidding me! Mmmmmm
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February 2023 by Alicia Shultz
We ordered from the Wabash store today. We did not get out pretzel bites or any of the drinks that came with our meals.
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November 2022 by Eliana Scott
Pretty sure it was the owner idk but the lady was rude to most of the customers.
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August 2022 by Tyler McKenzie
I love this place. I go there every day for lunch
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November 2021 by Derick Cecil
Food here isn't like the Ben's Soft Pretzels I remember when I was in high-school. The pretzels I've eaten here on a few different occasions seem old, and have sat.
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October 2021 by Lucy Wilson
Delicious as usual.I drive 24 miles just to get them.
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September 2021 by Alicia Mabus
The 2 males that works in the evenings are rude and unclean. They didn't wash their hands before messing with the ice cream!! They also rude to the customers because of the way they acted we haven't been back since. Tried calling the manager and they never had time to talk
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June 2021 by Elizabeth Gatchel
I just ordered a DoorDash from you and it was barely warm and extremely burnt pretzel bites!Can NOT Blame my doordasher on that ! It was so so bad i tried to call and was ignored as i called three times.
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September 2020 by Terry Height
Stopped in today at the Shipshiwana, In. StoreLoooonngg wait, but I can live with that. What I can't live with is not one employee had a mask or gloves on (state law). Though starving, we drove home (2 hrs) away, nuked the food, then ate. It was good, but come on. Will not be back.
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November 2019 by alliancemark
My family and I stopped by the Ben's Soft Pretzels in the Wabash Walmart on the way out of the store. The staff was friendly and the service was fast. We tried a jumbo pretzel and and pretzel dog. The pretzel was huge and very fresh - the best I have ever tasted from any pretzel chain. The pretzel dog was delicious and came with free dipping sauce. I highly recommend Ben's Soft Pretzels!
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August 2019 by mellanie geerling
Pretzels were good. Service lacked friendliness and enthusiasm. She was not unfriendly she just wasn't overly friendly either. Could use a good smile.
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April 2019 by shoeswithpoo .
Great cheese pretzel
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November 2018 by Snowbird847
Very weak choice of food that had been sitting for some time at the noon hour. Big fan of Ben’s, but NOT today.
