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May 2023 by Tim Lavey
I love the service here in Wabash Indiana
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March 2023 by Harold&Michelle Krieg
HORRIBLE Service, We went in there 3 times Sat. And Sunday trying to buy new phones and to switch our service to cricket, and everything she had a reason she couldn't help us, the last time on Sunday was she couldn't activate any new service today, she made it sound like none of their programs work, and I even told her we would be back, then I told her goodbye and she was very rude and said see ya very nasty attitude, I still can't believe the wY she treated customers, cause their were others in the parking lot complaining when I pulled up, so I definitely would NOT RECOMMEND going their and dealing with her!!!!!
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August 2022 by Roman Conner
Had great customer service with Tosha, and did an amazing job with what I needed help with!
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March 2022 by MARTHA WILLETT
HORRIBLE CUSTOMER SERVICE.. BROUGHT THIS IN BC IT HAS A NOISE WHEN THE VOLUME IS DOWN FROM THE SPEAKERS LIKE ITS LOOSE OR SOMETHING.. TOLD ME FIRST THEY DIDNT HEAR IT.. THEN I WENT TO ANOTHER ONE THEY HAD AT THE STORE AND THE NOISE WASNT THERE.. BUT THE PPL THERE R RUDE AND ACTS LIKE PPLS MONEY ISNT NOTHING.. 350 DOLLARS FOR THIS 2 WEEKS AGO.. BUT SAYD BC IT HAS ITS OWN WARRANTY THAT THEY CANT RETURN IT.. STUPID.. IF U WANT FACK SMILES AND FAKE HELP AS LONG AS UR SPENDING MONEY U MIGHT HE GOOD HELP.. IF U TRY TO GET SOMETHING RETURNED YOU WILL BE CALLED A LIER AND THEY CANT HELP YOU
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June 2021 by Judith Word
They updated my phone. I live close by so I went home. She said my phone update would take around 20 minutes. I went back in 20 minutes and it was done
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March 2021 by Stoney Hobson
Good personal
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February 2021 by Jay Driskill
The reason I visited the Wabash store was we found out our phones (which were several years old and purchased independently of Cricket rendering them outdated for 5G) and we were not aware of this until one line was kicked off the network.From a company assessment I would have expected and appreciated a text, email or hard copy with this information. I understand the move to 5G and that some phones don't have the capability but Cricket did not communicate this critical information.However when we visited the store I could not have been more impressed with the knowledge, helpful spirit and speed with which Jenn demonstrated. She is an outstanding employee, smart, responsive and very valuable. She deserves a 5 rating personally....but I hope Cricket does a better job as a company of notifying customers with significant changes. Thanks Jenn! Jay Driskill
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September 2020 by Jennifer Meadows
If you want great service with great prices stop into this location today and let them help you start saving today the Cricket Wireless way!
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March 2020 by Miss Nunya
Cricket Wireless is not a terrible company to use. They have started upping their fees. Like if you don’t do automatic payment out of your account, they charge fees. And that is just wrong! And maddening! But we have 4 unlimited lines for $100. Can’t beat that.
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January 2020 by Jenn Meadows
Awesome people who go the extra mile when it comes to Customer service!
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December 2019 by Cheryl Meyer
Went into the store mid afternoon. They were pretty busy, only one person was working and when we got up to the counter she couldn't put her phone down long enough to look me in the eye. I told her we needed to replace a phone, she handed me a brochure and told me to call the number for an insurance claim. I asked her if we were eligible for an upgrade, she said probably and that I would be able to find that all out on the internet. After that she simply dismissed me and wasn't interested in answering anymore of my questions. Very disappointed.
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December 2019 by Rosa Malaga
Friendly and helpful staff.
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October 2019 by Walter Wilson
Fun, friendly and knowledgeable.
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September 2019 by Shelley Williams-Bennett
Helpful
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January 2019 by Bradley Sprague
Your hours are EXTREMELY wrong. ive come in both SATURDAY and SUNDAY when youre supposed to be OPEN. AND NOBODY IS THERE.
