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March 2024 by Jeremiah Thompson
Great people, super friendly and helpful!
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March 2024 by ryan nastlame
Don't waste any time wondering if this is the right place, if they have your part, JUMP at the chance to do business here. It's a family operation, that ships anywhere in the country, and the first business of any type I've encountered in decades that applied a shipping-cost-refund, after my item turned out to cost less to ship, than anticipated. Indeed after I asked them to charge for an entire assembly I only needed a few pieces from, they instead charged for only the pieces I needed.I don't know when we 'went off the rails' to not expect everything I wrote above to be normal, but we sure did. These folks are still doing business the 'old way' or 'right way'. They'll get all of mine, going forward.Thanks for your help Noelle.
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November 2023 by web Surfin
Went to this appliance store & they had the exact washing-machine agitator I was looking for. Then, I ordered another part from them a few weeks later, it arrived in the mail very quickly. Very pleased with this appliance store! HIGHLY RECOMMENDED! AAA+++!!
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October 2023 by Kathy Schuster-Higgins
This was an awesome experience. I got exactly what I needed at a price I thought was reasonable. The gals in the office verified that the dishwasher basket I ordered was the correct one for my dishwasher, which I so appreciated. It was incredibly packaged so there wasn’t a chance it would get damaged during shipping. And it was at my door in less than a week. Couldn’t beat the price anywhere. Seems like a well run company and I would definitely recommend using them.
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September 2023 by Andrew
Outstanding. We moved and lost the hardware for our fridge. Found a matching set in this website. Promptly got an email after ordering confirming the appliance model. One piece didn’t match and they provided a link to the missing part on eBay. Good communication and prompt shipping. I wish we lived closer to this store because I’d definitely shop here again.
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August 2023 by Dylan Persinger
We went to Good in search of a used Washer. We found a good GE at a wonderful price. The ladies in there really are wonderful and great to work with. We will be back if we ever need another appliance!
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August 2023 by Jennifer Buck
The best refrigerator I have owned since 1978 is discontinued, no longer making parts, good luck! Good Appliance gets used parts when they can and sell at a great price. They make sure you are receiving the correct part before they ship. Excellent company. Professional owners and employees. If anyone needs appliance repair, new parts or old parts or ESPECIALLY discontinued parts, this is the place! Thanks Good Appliance!
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July 2023 by Jennifer B
Excellent company. Professional owners and employees. If anyone needs appliance repair, new parts or old parts or ESPECIALLY discontinued parts, this is the place!
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February 2023 by Tina Zsoldos
Searched for a freezer shelf for our Whirlpool refrigerator and happen to come across Good Appliance and their price was very affordable while big manufacturer websites wanted twice as much not including shipping. I loved that they wanted confirmation of our refrigerator model so that we did not end up getting a part that did not fit. Once confirmed we received the part quickly. Ordered on Thursday, received on Tuesday. Package was packed very good with no issue of breaking. Highly recommend!
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December 2022 by Edward Gregory
Christi and Sharon at Good Appliance are the best. They reach out to verify the part I requested would fit my model, which turned out I had requested the wrong part. After determining they did not have the correct one available, they search and found the part I needed from another source.
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October 2022 by William Gillett
Very good pricing, easy ordering, quick delivery, good packaging, good quality, and over-the-top customer service to insure the right part is being ordered. I order from many parts suppliers - this was my most positive experience to date with anyone. I highly recommend.
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September 2022 by Douglas Leister
We just ordered a replacement refrigerator shelf from Good Appliance. They were fantastic to work with. The price was less than I saw elsewhere. As part of the order process, they verified that the part would fit our refrigerator. Although I did this myself, I really appreciate them double checking. Shipping was extremely fast. With the lowest cost shipping option, we submitted the order on Thursday and received it Saturday. Will definitely check with them first for all appliance part needs.
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September 2022 by Carisa Skretch
Ordered a replacement handle for my rental fridge I broke trying to change the door swing. They were by far the cheapest option I found online. After I placed the order they followed up to confirm my model # and after I sent a photo they made sure I knew the product I ordered was almond and not white like my appliance so it would not match. I really felt taken care of and they even threw in an extra screw that worked great to replace the problem one that caused the original break. The order also arrived a day earlier than expected. They really made me feel like they cared about my very small order. Great customer service! Thank you!
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August 2022 by Scott Campbell
We bought a new home with a Frigidaire refrigerator. The ice bucket had rusty parts. Good Appliance had the best price for a replacement bin, so we took a chance and are happy with our purchase.
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August 2022 by Edward Drew
You are a Saint!I was unsure the part I ordered would work because this dryer is OLD.It not only worked right off but it seem the heat is higher then before it broke.I always had to repeat hitting the buttons and some times the lights ALL flashed and never turned off!
