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October 2022 by James C.
I decided to select my own body shop for an insurance claim and found 323 Auto Collision Center by chance. When I walked in, I was greeted by Anthony who helped me throughout the process and I appreciate the open line of communication he had with me while my car was in the shop--keeping me updated on the status and he was able to give me an accurate timeline of what to expect. My car was repaired and looks brand new again! It was clean, quick, and thorough. If I have any need for body work in the future, there's no question that I'm going back to 323 Auto Collision Center, and I'd absolutely recommend their service to others.
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October 2020 by Gabriela G.
323 Auto Collision Center did an exceptional job on my vehicle. Not only did they do a great job, they were prompt and returned my car pretty quick. Their level of professionalism is top notch.
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July 2020 by Brandy L.
I would recommend this place to anybody when I say they did a wonderful job I mean just that. I was worry about leaving my car and the hands of strangers they communicate, and gave me a fair estimate I was so pleased I almost cried lol thank you 323 Auto collision center for fixing my car back to new
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May 2020 by Omar B.
This place is awesome! I was involved in a collision and friend recommended me here and they where very courteous and helpful ...I didnt no what to do because I have children and didnt know how I was going to get around , so they provided me a rental till my car was finished... recommended this place to everyone I know! thank you guys so much!!!
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April 2020 by Jonathan B.
My car was parked and was involved in a hit and run situation. I went to this place and right away Pedro took care of me and told me not to worry and he will keep me updated. I was updated weekly about my vehicle and also fixed my front bumper that was damaged. They did an amazing job and my car looks brand new again. I am in love with my vehicle once again. The customer service was amazing and the fact that you get life warranty is amazing!!! He said if paint gets damaged or anything they will retouch. I am beyond happy with the services and excited to take my car out for a ride again!
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February 2020 by Erica Lloyd
I've only been here once but the guy I dealt with was very friendly and got exactly what I needed with no hassle or trying to hustle me bc I'm a woman. Decent pricing.
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January 2020 by Silvia S.
The worst tow place ever! They straight out just steal from you. Got them to tow our car when they took it to our home they said it be more to park it in the back of our apt complex. Therefore, instead they took it to their shop. Insurance won't cover the damage so we had to go pick it up. At that time total fees for two days total of $650. When the driver got to our home same thing happened they refused to park our car unless we paid more. The guy was about to take off with our car again until we had to pay him $50 to do his job. Total of $700 for just towing the car from the scene of the accident to my home then to their shop, it only stayed there a day then towed back to our home. Wish we would of had checked on them before. Total scam. Do NOT get their service
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January 2020 by Fredrick S.
I highly recommend planet collision great work and a excellent price caring and delightful team
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December 2019 by Luis C.
DO NOT GO HERE. I have never reviewed any place, but I felt I needed to save their next victims. This place is a scam, I recently crashed my car (my fault) and I only have liability, which means my insurance won't cover it. This was the nearest Collision center to my accident so I sent it here and I immediately called them to ask about the storage fee and informed them that I did not have full coverage. At first the guy was nice and said he wouldn't not charge me for storage fees. So I was like alright thats cool Ill just pay for the quote (usually $200). He took a whole week to get me a quote (so that the storage fees kept piling up). So once I received my quote to know what parts I needed to get fixed I decided I could not afford to fix it there so I paid to tow my truck to my mechanic. Thats when the scam began, I asked how much it would be to take my car out. So he began to say he was going to charge me for storage because I wasn't going to fix it there (something he did not mention when I first called) and the quote. I argued with him telling him that I am a broke college student and told him my situation which he promised he wouldn't charge me storage. Him and his heavy accent were difficult to understand, but he was persistent that it would be $685 for literally nothing. They did nothing to my car. They charged me a $250 forklift fee which I was not aware of and a $75 cleaning fee??? The lot my car was in was dirty a** hell, why do they need a cleaning fee? Furthermore, once my mechanic began to fix my car he noticed that the forklift did damage to my car. So once again please do not go here they just want your money and the insurance's money.
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December 2019 by John N.
Beware of these crooks my buddy had an accident yesterday were some girl cut him off and he smashed into a tree within 15 minutes a crew came over that had at AAA uniform on but they were in a truck so I was a bit suspicious they said they would tow the car for free but once it's in the lot you're screwed so we pushed him away and have a nice day buddy then the second form of Con artist came about he said oh I'm just driving home on the supervisor of AAA and I can get you tow truck no problem oh the people that came before you there a scammer I told just told him to leave then he drove away in a Mercedes because we said get the hell away from us we're going to have it towed to the house these guys are absolute complete crooks pls be aware
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September 2019 by Jesus V.
This place is a scam! Minor collision and I didn't get to see my car for over a month ... months later I found out why it took so long! They replace original parts of my car with after market parts. Don't go there! I put That on the dead homies ! SCAM ARTISTS!!!!
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July 2019 by Lawrence D.
Love the professionalism and courtesy I was in an accident they fix my car and it looks better than it did before had my car looking brand new again
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July 2019 by H B.
they are crooks! the tow truck driver is in on the scam with them . if you look at the tow bill you will notice they misspell the street name to "5363 addams blvd". when you get there you will not find your car and you know why.... because it's not a tow yard, its an unrelated body shop that has had many of these tow victims show up looking for there cars. if you notice on the receipt it states in scribbled writing "644 e. manchester" as the vehicle location. by the time you realize this your car has sat there for days and you owe a ridiculous amount of fees. collision planet was also known as "auto sounds stereos and alarms & j.e.j. auto broker" they would illegally tow and store vehicles there(644 e manchester). call your insurance company, call the police and don't show up alone.
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June 2019 by Mike O.
This place is worst anyway !!! Tow Fee $450 Forklift Fee $250 Administration Fee $200 Gate Fee $200 Clean-up Fee $150 Storage Fee $125 per Day
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April 2019 by Jake S.
Planet Collision saved me. I got into a bad car accident at 2am one night in late November and an employee happened to drive by right after it happened and said he'd get the tow truck out here. My 2011 Prius was totalled, but if it wasn't for Planet Collision I don't know what I would've done in this situation. They saved my a** big time. If Planet Collision is reading this, just know I am still so grateful for you guys. Easily the worst night of my life was saved by Planet Collision. Friendly, hard working staff as well.