{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I love 1st Source Main Street! Dan and Amy make me feel like the 1st customer of the bank
They are always so helpful and advices me how to improve my credit which was destroyed by some tragedy in my personal life. They were told and have been so sincere and caring. The tellers are always there and offer help beyond what they have to. I am blessed with this branch, the people and feel safe with them. Dan cannot do enough for me and Amy is an angel to put up with me.”
“Joe Bowles, MLO, is amazing at what he does. He made the mortgage process so easy and stress-free. He was always quick to respond, no matter the time, and made sure we had everything we needed every step of the way. His attention to detail gave us total confidence. If you want a smooth mortgage experience, Joe is the one to call.”
“Change my previous bank (PNC) when they were unable to offer me an RV loan. Since then, I have moved all my banking to 1st Source Bank and so far we have no complaints.”
“I have a car loan thru Communitywide and was in an accident. I called Communitywide to see what information they would need concerning this and talked with Christine who was very helpful and a pleasure to work with. It's refreshing to talk with someone who is super nice and knowledgeable.”
“Taperlock employees went above and beyond in there efforts to help me resolve a credit card issue so I could resolve an unanticipated debt. Thanks to all your team for working together and getting things done!”
“By far the best banking experience I've ever had! If you need a mortgage ask for Bethany Lopez ! She was extremely helpful through each step of buying my new home and has outstanding customer service!”
“Last week I applied for a small business loan and everything went very well. Retail Banking Officer Allie did a great job and made sure everything went smoothly. I received the loan in just a couple of days and I'm happy with the service. I highly recommend this bank to anyone. Thank you for the great service, Lake City Bank & Allie.”
“The Nappanee location has some of the best customer service I’ve interacted with. You can do everything you need to do without going into the building (drive thru or atm), but I recommend walking in and seeing these wonderful people. My daughter always asks to go to the bank with me. I truly enjoy banking with them.”
“Staff was extremely helpful and knowledgeable, and they addressed all my banking needs in a timely and professional manner. Customer service goes a long way....and good customer service stands out. Thank you!”
“I had some issues with my card being locked I spoke to 3 different customer service reps who couldn’t provide the service or so they said I called this branch and spoke to an amazing individual named hailey who provided all my service with the most heartwarming patience I recommend her to anyone who needs help!!!!”
“I never ever write reviews, but the service I was given was incredible, I had been incredibly stressed out all week because a cashiers check that I used as a deposit for my apartment was returned, my rent was wracking up fees. I had no idea what was going on, but they were calm and worked through the process, even staying 20 minutes after closing just to help me. I especially want to shout out Cassey, she had never done a case like this one before, but she worked extremely efficiently, and followed the steps to figure it out for me. She worked with Marie to get everything figured out. They got me a new cashiers check issued, and I feel a great weight lifted off my shoulders. They are the exact kind of people who need to be working in these kind of stressful positions, and I cannot say enough good things about that team!”
“Went there today to setup a new account as I have a job that wires me money once a month from the UK and needed a bank that does international bank transfers. This was our third bank we went to today. The first I have a bad review and you can read it if you want (the key bank on hively Avenue). The second was good but since they were more local they advised against them due to that the international transfers may not happen well. Third was the charm and they saw us right away and we got approved and got it setup. The account manager even told us things to consider such as the transfer fees (which we knew about) and some other things to consider. She was most helpful.”
“In the world of banking, where the warmth of personal interaction often gets lost in the shuffle of transactions and paperwork, Mandy Lane stands out as a beacon of exceptional customer service and professionalism. As the AVP Branch Manager at PNC Bank, Mandy has not only elevated my banking experience but has also consistently exceeded my expectations in every interaction. Go see Mandy today!!”
“Recently took out a home equity loan and the process was mostly painless. There were a few individuals who dropped the ball along the way, but Jessica came to our rescue just in the nick of time. Throughout, she has picked up the slack where others have failed and for that I wanted to give her a huge shout of praise! Well done Jessica!! You deserve a raise and a promotion. Thank you, thank you, thank you!”
“Super friendly staff, especially at the Nappanee branch. Good investment options for a financial institution. For accredited investors go elsewhere, like Emerald Clark, a real estate management company.”
“I have been banking with Key for years and found them to be great support when needed. Recently I opened a business account and the local staff walked me through the steps and it went smoothly. Like many, most of what I do with banking anymore is online or on the app, but the service in the branch is still top notch!”
“I've never had a problem here. Friendly staff. Helped me with a lot of things including basics and creating an estate account, cashier's checks, transferring funds, etc. Interra seems very safe and secure, as they will monitor any suspicious activity.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“This location is the best! Help is always ready when you walk in. The guy that helped me is always so nice. I highly recommend this location. I switched from a closer location because everyone is so nice here.”