1st Source Bank is a well-regarded financial institution that has been serving individuals and businesses since 1863. Customers appreciate the friendly and helpful staff, with one reviewer highlighting a specific employee's excellent customer service. The bank offers a comprehensive range of services, making banking a stress-free experience. Many clients feel welcomed, noting the warm greetings and willingness of staff to assist. As of March 23, banking center lobbies are accessible by appointment only, and customers are encouraged to use mobile, online, or phone services for convenience.
My usual teller Heather is so helpful. She made it a pleasant experience to deposit my weekly check(s) and gave me helpful information about money market accounts and current rates. Always calm and thoughtful, Heather makes me glad to be a 1st Source bank depositor!
October 2025
Nicole was and has been a top reason for my satisfaction with 1st source. Her excellent customer service and care for peoples needs makes her a valuable asset to the company!
August 2024
Customer service is fantastic. They are always helpful and professional
