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December 2023 by John Z.
Again, Fed Ex delivered my package to the wrong door. My profile says deliver to the back door, not the front. I know they can read; they found my house. Totally the worst delivery service I've encountered. This is why I never use them.
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January 2023 by Jason A.
I was fine with most of my experience except that the associate assisting me was not in full uniform, plus his uniform shirt was not ironed and was wrinkled, he was not neat in appearance at all. I would expect a neat clean employee look. You want your clientele to know they are dealing with a trained professional employee.
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January 2022 by Chelsea P.
Fantastic experience having FedEx pack and ship two very different packages. One package was quite small and the other was a laptop. FedEx has their own laptop boxes for shipping to keep the laptop safe. This made me much less anxious about mailing something so expensive across the state. There was no wait in line and they validated the parking. The employee at the register was friendly and patient. The only downside to FedEx is that it's not as cheap as USPS but my last USPS box was lost, so I no longer trust them for important items. I've never had anything list when delivered by FedEx.
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November 2021 by Tammy Lute
Fedex has constantly destoyed packages of mine. They deserve 0 stars
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October 2021 by Diane
FedEx.com Very shitty services. They have several place to sign up for several things just to deliver a package. I guess they cannot make it simple. Customers can be prepared to get shipment packages stolen, when they deliver them.
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October 2021 by Darcy
FedEx.com Very shitty services. They have several place to sign up for several things just to deliver a package. I guess they cannot make it simple. Customers can be prepared to get shipment packages stolen, when they deliver them.
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February 2020 by Beth A.
I came to this FedEx which is located in downtown Grand Rapids, to pick up a poster to be printed that I had ordered online and to drop off a package. Service was very prompt and friendly. My poster was printed well with no errors noted. Decreased star rating is due to high price for printed posters, 4 foot by 3 foot poster without any lamination was $87. Luckily if you search for 25% off coupons online these are easy to find. Parking lot is large for this FedEx, and they do validate parking.
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June 2019 by Emma C.
I ordered a prescription through Alliance RX Walgreens Prime and unfortunately they chose FedEx Priority Overnight shipping. I have no idea why, but neither company notified me that it would be delivered during business hours at my apartment the next day AND that I had to be present to sign for it. I, like most people, work during the day and I'm not home to sign for packages. If I had been notified that I needed to be there in person to sign for the package I didn't know was arriving, I would have rerouted the package to be held somewhere I could go pick it up. But I wasn't, and they notified me that I had two attempts remaining before they would send my (time sensitive) prescription back. This brings me to the real issue: the world's worst website!! I attempted to register three times before it took (I only know that because I was notified HOURS later that my registration was successful). And after an unhelpful phone call telling me to use their website to redirect the package, I attempted to redirect the package twice without success (on my phone browser), finally succeeding on a third attempt on my work laptop. And for a moment, the redirect address was incorrect. This whole thing took over twelve hours and all I really needed was an easy option to notify FedEx that I wanted to pick my box up myself. Or you know.... any kind of notice that I had to be present to receive the package in the first place. Stay tuned... I'll also be reviewing Alliance RX Walgreens Prime.