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October 2023 by T Plasterer
As always it was a pleasure working with John in the service center of Crain Ford. He got us scheduled in a timely fashion. We had all 3 of our Ford's serviced over 2 days. Quick and efficient service with a smile and reasonable prices. Top drawer dealership from the show room to the service center.
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September 2023 by Michael Ripperger
Brady and Geoff was great to work with. We told them what we were looking for without them pressuring us to spend more money. We were able to test drive multiple vehicle.
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September 2023 by Steve Johnston
Picked up my 2023 F-150 today! I couldn't be more pleased with my experience. The staff is awesome! They were helpful from start to finish. I will recommend them to all my friends and family.
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August 2023 by Steve Terhune
Team Work Makes The Dream Work.Thank you very much to the Team at Crain Ford, Travis Tree's, Brady Cleveland, Geoff the GM ( thank your wife for sending zucchini bread to work with you)Ernie in Detailing & everyone behind the scenes,What a great place to purchase a vehicle.Great people, great service.When it's time for my Family to purchase another vehicle I'll be calling the Crain Ford Family.Team Work Made the Dream Work.Have a wonderful day.
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August 2023 by Jill Brown
Brady & Geoff are professionals who make the car buying process easy and fun! If you’re looking to buy a car, go to Crain Ford in Warren and you will be treated well! I’m so happy with my Lincoln MKX!!!! ????
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August 2023 by Andy Kehoe
They helped us out in a time of need, and the gentleman that helped us, Brady, was a fantastic person and did everything he could to get us back on the road. Thank you to him and the diesel mechanic, Travis, for getting us through there with no hiccups. Great people doing great work.
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July 2023 by Justin Abbott
Best dealership around. Always strive to put the customers needs and wants first. Highly recommend
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July 2023 by Abigail Miller
I had a great experience working with Brady and Geoff at Crain Ford in Warren, IN. We drove from Tennessee to purchase a Ford Branco. It’s nerving purchasing a vehicle from a distance but they made the process easy and comforting. While Brady and Geoff were getting all the paperwork in order, Todd helped me get the Ford app all set up. He was very nice and helpful! I highly recommend working with Brady, Geoff and Todd!
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July 2023 by Ron Monnot
Brady and Geoff were both very nice and helpful. They done everything they could to get me the best deal they could get. Nice selection of cars, trucks, and suvs with good prices. Check them out!
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June 2023 by Brennan Chilton
Very pleased with this dealership! Brady and geoff were absolutely amazing to work with and they treat you like 100% family. They were very accommodating and helped thru the whole process! We are very happy with our purchase and will continue to take our business to them!
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June 2023 by Jeremiah Dilley
I purchased a vehicle a few months back and didn’t have any issues until recently, but I can’t thanks the guys at Crain enough! The manager helped me out with the service work and worked with me on the bill when he didn’t have to at all and since I didn’t purchase a service contract I would’ve had to come out of my own pocket, but I can’t thank them enough for going above and beyond to help me out. Thanks again guys!
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June 2023 by Ryan Workman
Had an excellent experience at Crain Ford, Inc. The knowledge, financial expertise, and post-purchase walkthrough were top-notch. I felt valued and well taken care of. Highly recommend. 5/5 stars!Shoutout to Todd, Geoff, and Brady for the service!
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May 2023 by jenni Brown
Brady and Geoff, did an outstanding job of working and fighting to get us the best car loan. They both went out of their way to keep us informed on where we were every step of the way!There detail to costumer service is a rare thing, these days. They definitely earned lifetime costumers from us!Thank you SO much!Brady did an awesome job and was so friendly and helpful!
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April 2023 by Lauren Gendron
I had an excellent exerience buying a car at Crain Ford from Brady and Geoff. They went above and beyond to make sure I was taken care of and that I felt comfortable with my trade-in and new purchase. I live an hour away but the positive experience I had has convinced me to plan on returning for future service and buying needs despite the distance. Thanks Brady and Geoff!
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March 2023 by Derek Yoder
Had a great experience with Crain Ford. Brady and Geoff are both amazing to work with. Not pushy, and very knowledgeable! Highly recommend!!