CVS is a pharmacy and retail store that customers find generally helpful and friendly. The staff is often praised for being helpful, knowledgeable, and working hard, especially when it comes to filling prescriptions. Customers appreciate the reminder texts when prescriptions are ready and the helpful attitude of the staff, even if certain requests, like finding specific products, are not always available. The store features clean facilities and self-checkout machines, which many prefer for convenience and privacy. However, some issues are noted, such as inconsistent hours of operation, with hopes for longer or 24-hour service in the future. The call system for prescriptions can be frustrating, and there are occasional problems with computer systems and availability of certain items, which are outside the control of staff. Pricing and stock availability are sometimes concerns, linked to supply chain issues. Despite these negatives, recent improvements have been made in phone responsiveness and prescription processing time. Overall, CVS is a helpful, clean, and well-organized place, with friendly staff and a good selection of medications and essentials.
CVS is one of my go2 stores. And it's convenient for me since I'm only walking distance.
February 2024
The only reason I gave 3 stars is I have asked 6 times now to have my last name corrected, and once again today they can't find my script because it is under the wrong name. They eventually find it but it is aggravating.
September 2023
They helped me, but they didn't even know they sold bus tickets!
