Kroger is generally a good store with friendly staff and a wide selection of items. Customers often have positive experiences, praising the helpfulness of employees and the variety of products available. The store offers a good shopping experience, and the pharmacy is also appreciated. Many shoppers find it convenient to get discounts with a Kroger card, especially on gas. However, there are some areas for improvement. Sometimes, items are out of stock, and checkout lines can be long, leading to wait times. A few customers noted that staffing at the Starbucks could be better, especially to handle both online orders and walk-in customers. There was an isolated incident where a staff member raised her voice when asked for a balloon catalog. Overall, Kroger is seen as a reliable store with great selection and helpful staff, but better stock management and faster checkout could make it even better.