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October 2025 by Steve Haberman
Produce is garbage. No longer carry about 6 items we consistently would purchase. Dairy is always empty. The one positive is the two registers open out of 13, have friendly people and friendly baggers.
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October 2025 by K K
Seems like a pretty nice place but when you try to get help the girl with the youth scan was more worried about joking and playing around and just flat out ignored me. So I just paid full price and left. Maybe they need a little bit better employees or something cuz I just got ignored like I wasn't even there. When I asked for help she looked at me and stub knows me and went back to talking and playing with her friends
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September 2025 by Cpt obvious
My wife went shopping at Krogers today where she picked up two of the roasted chickens which we ate one of them for lunch. Unfortunately, for us the chicken was very dry and in one instance the bathroom plunger was needed to save a life. I wish Krogers would learn how to use the various spices available today to give their chicken a variety of taste. The same old method of cooking just plain old dry tasteless chicken is a waste of time and money.
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September 2025 by O23
Excellent
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September 2025 by Amanda Y. Bloom
I went to the chicken counter, asked for an 8 piece chicken. That is 2 breasts, 2 thighs, 2 wings & 2 drumsticks. When I got home there were 4 thighs, 3 drumsticks & 2 wings, no breasts. Very disappointed. I have gotten chicken from Kroger's in Goshen & Elkhart & it was excellent. This Kroger, Warsaw, has awful chicken. I wasted my time & money. I was going to get a potato salad while there but they were all expired.
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August 2025 by Vanessa Arnold
Usually always have a good experience at this store. Kind staff and has almost everything I need. I did have one bad experience last week when I was looking into balloons and a worker named Vicki came to help and started raising her voice and throwing her hands up because I asked for a balloon catalog. However, all in all great store and good people.
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August 2025 by Dandan Chen
Distance between aisles are too narrow. And the store “funny” smell bothers me most.
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June 2025 by Don Guthrie
The rating is for the Kroger IT department. I have called them 2 times about an app issues. They refered my issue to another IT person who sent me an email with a page full of things to try. I responded with notes of what happened when I tried the things in the email. None of them worked.That person never responded. I got a generic email today for me to call the number that I called the first 2 times where the people could not help me. The case number was in the letter they could have looked and see what was going on.
I was told by the store to come in, they would help me. They could not. My app will not allow me to go to the sign in page. It stops the page before I can sign in and circles and circles. The store told me to open a new account with a different email. I can do that on my laptop. But since I can't sign in on my app, I can't use ANY account on the app at all. Don't call Kroger IT department if you have problem. They don't car I am attaching a screenshot of the place where my app is stuck in case anyone has had this problem and has a solution.
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June 2025 by Bradley Ware
Love it great customer service
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May 2025 by Danielle b
My husband and I go to this store and self check out at least 1 or 2 times a week. We see the same lady every time, short older woman that wears a lot of makeup. She has never done this before, but for some reason, she came over and asked if we scanned the pop in our cart. We said yes of course, but we had just scanned it, she could have looked at our screen. It felt like she was insinuating we are theives.. but we've been going there for years! Why do that today? After years of seeing us..
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May 2025 by John Gildersleeve
A very average store. Walmart is much better
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May 2025 by natalie knight
I was born and raised in this town.
I was a very sickly child.
Growing up that did not change.
I've had 2 heart attacks, and I'm only 22 years old.
I've been coming to this store Basically, my whole life.
And I can say as a person with a disability and a service dog. This place is unwelcoming and unaccepting of people with disabilities and service animals. Not only does one of the bigger managers tend to watch me while I'm in the store, but show disdain for me and my service animal by continuously shaking there head at me and watching me. My service dog is a cardiac alert dog.Because I have heart problems and two heart attacks to prove it. It's unfortunate because I grow up going to the store and I personally love it. However, this store is unwelcoming, unfriendly , and biased.So I would not say that this store is disability Friendly nor service dog friendly and if you have either of these just be prepared.
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March 2025 by Joe Lesh
Worst checkout experience of ALL the Warsaw grocery stores. They routinely choose to put someone servicing the self-checkouts who turns their back to all the customers and lets the flashing lights pile up. This is about the 4th time it has happened to me here. The message is clear. They would rather you go somewhere else.
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February 2025 by Chenoa Trabue
I love going shopping
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January 2025 by blayne
Melissa,lead pharmacy technician, was incredibly rude and condescending. I don't care what usually happens. I was right and you were wrong and still were condescending and rude. Be better. Your the lead, set a better example.
