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“I would like to thank, the amazing Christina, for looking into my prescription and saving me $882.00 out of pocket today. She took the time to check my insurance information. Well done.”
“I have had nothing but good experiences dealing with this company. They have always been so very helpful. I asked them to call me before prescriptions are charged & shipped. They have done so everytime. This way I know how much each prescription costs & how much is being charged to my card. They are always friendly, knowledgeable and helpful.I had a bad experience with a different mail order company where they charged $499 on HSA card for a previously covered item.I have never had a problem with WB Rx Express.”
“Customer Service representative/cashier was gracious to the two customers ahead of me in the check out line and to me. Even though it was a late night shift, the cashier was patient and kind with the slightly challenging customer ahead of me in line. After I made my purchases, I asked if there was a public restroom. She told me where the restroom was located in the store and even offered to keep my purchases at the front counter while I was in the restroom. As I left the store, purchases in hand, she wished me a good evening. Her kindness is truly appreciated.”
Pharmacies
Pharmacies
Pharmacies
Pharmacies
“I had a change in my insurance this week. I came through the drive-thru gave the lady my new insurance card and gave her the list of items that I needed and asked if they could be delivered. When they were delivered I got entirely the wrong items after the window person had written them down. Today I talked with Taylor the pharmacist at Washington Williams brothers. He was very understanding and apologetic and everything will be ready for pickup in a couple of hours. I appreciate the willingness of Taylor to listen and understand my issues. He was very professional and fixed all of the problems. Thank you very much”