The UPS Customer Center in Waterloo, Indiana, is a convenient and helpful location for sending and receiving packages. Customers appreciate the friendly and professional staff, who go above and beyond to assist, such as helping with Amazon returns and printing shipping tickets. The management is described as very nice and helpful, making it easier for customers to handle their shipping needs. The location has reasonable hours that make life easier for local residents. Customers also value the reliable delivery service, noting that packages are delivered correctly and not left in puddles or at the mailbox despite long driveways. Though the customer counter is now closed, staff members still provide excellent service when needed. Overall, the center is seen as a friendly, helpful, and reliable place that plays an important role in the community by making shipping simple and efficient.
I live in Waterloo, Indiana and we have a big UPS Center her right in the small town of Waterloo. It’s so convienant when I need to send something out. Management is very nice and helpful.
September 2023
I am disappointed that this branch no longer has a counter to ship Ups. They do take prepaid packages. Friendly service.
June 2023
This isn't the place to go for packing or materials, need to go to post net in Auburn.
