AutoZone on Sagamore Pkwy W in West Lafayette, IN is recognized for its friendly and helpful staff. Customers appreciate the employees’ dedication, patience, and willingness to go the extra mile, such as diligently changing wipers, providing tips for tire issues, or even installing parts on the spot. The team is known for their excellent customer care, including assisting customers in urgent situations, like helping a student whose car wouldn’t start late at night, and offering support without expecting tips. Many reviews highlight the employees’ professionalism, kindness, and old-school values, ensuring customers feel respected and cared for even when mistakes happen, like returning wrong wiper blades. The store offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers feel confident that they won’t be pressured into buying unnecessary products, and even those with little car knowledge find the staff approachable and willing to help. Overall, AutoZone West Lafayette is praised for its excellent service, genuine kindness, and reliable auto parts.
10 out of 10 stars! Went in first thing this morning to get some help troubleshooting a starter/battery issue. The store manager was the only one in, but he was still kind enough to take the time to answer my question! Great place!
February 2024
Had a bad battery. They swapped it out and were very helpful.
February 2024
One of my favorite places. Great food and great people.
