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January 2024 by Maryann B.
Bankers Katelynn and Beth were VERY helpful with a stressful wire transfer. Appointment was on time. Thank you!!
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January 2024 by Sara Hong
I had the most amazing customer service experience at Chase Bank today. My mom, who is visiting me from out of town found out that her wire transfer to S. Korea did not go through, so we went to Chase Bank to try to sort it out. Caleb Kitchen, one of the reps, sat with us patiently and cheerfully for 15 minutes, helped us log into her account, noticed that my mom was being charged $35 per month for bank fees that should have been waived, proceeded to call various people to have that refunded to her, AND helped us with the issue that we came in with in the first place (the wire transfer)! My 74 year old mother with limited English was so happy and she made food for him tonight that she's determined to drop off with him tomorrow to thank him. I rarely post any reviews, but I was really impressed by Caleb. I will definitely keep banking with Chase.
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December 2023 by Howard London
Quick and friendly service
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July 2023 by ANNA
My recent attempt to open an account for my kid at Chase Bank left me thoroughly disappointed and frustrated with their lack of flexibility and customer service. Despite arriving well before their closing time, I was met with an unwelcoming response and an unhelpful staff member who refused to assist me simply because it was close to their closing time.I visited the bank at 4:20 PM with the intention of opening a new account. However, to my disbelief, the staff member at the front desk informed me that they were unable to conduct any new business because they closed at 5 PM. I was shocked by this rigid policy, as it seemed completely unreasonable to turn away potential customers nearly 40 minutes before the officially stated closing time.This lack of flexibility and refusal to accommodate customers' needs is unacceptable, especially in the service industry. It is evident that Chase Bank prioritizes their own convenience over the satisfaction and needs of their clients. As a customer for more than 20 year , I felt disregarded and undervalued.
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April 2023 by Walter Wilson IV
Best bank in town in my opinion Jason is a good banker and he handled my bank transaction perfectly
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March 2023 by Mrs. Lisa Romano
Always lending help when asked for!
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December 2022 by Ike I.
Very nice branch chase location, the are very nice and helpful, the lines don't be too bad on most days but I believe Friday are the most busiest days especially during the beginning on the month but the overall service was decent.
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January 2022 by Michael Psarros (Skilopsaros)
This branch has great personal. Aways greet you with an extra ?
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August 2021 by Muhannad Alasiri
I have dealt with them a couple of times, but the last one was the worst. I was opening a new account with one of the banker. And while she was convincing me to transfer my current bank (BoA) to Chase, there was another banker behind me whom I saw him whispering to her to keep talking to me and convincing me which I found it to be so offensive as if they were trying to fool me.I will not be back here again and defiantly will keep my current bank (BoA)
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July 2021 by Abdulrahman Mubarak S Alanazi
I haven’t seen an employee who loves his/her job as Beth does for my entire life.
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April 2021 by Mint Ponghiran
Broken ATM sometimes but they always provide me a good service over the counter
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September 2020 by Frank Salek
Beth was a great help to me trying to open up a new bank account. she went above and beyond to help me. Thanks Beth
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August 2020 by Shawn Progzygen
They processed my loan application quickly.
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July 2020 by Vivek Mangipudi
Mary Huffer and Jason Milbeck went above and beyond to accommodate my request which tremendously helped me in my Canadian application. Though I arrived just 30m before closing.... They took meticulous care of every single detail requested by Immigration. I would highly highly recommend this particular bank.Vivek Mangipudi
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January 2020 by alesia hartman
Everyone is always so friendly!!!