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February 2024 by Nathan Snyder
Always delightful to work with! They were the only vet to diagnose my cat correctly four years ago and I’ve come here ever since. ❤️
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December 2023 by Julie A
This is the place to go if your pets are your family. If you want professionals who genuinely care about you and your dogs, who explain things to you in a way you understand, and that make time for you, too. I understand the best practices will be busy, but when you're worried, you don't want to wait weeks. They are efficient, super nice, and the building itself is clean, modern, and comfortable. They want to talk about your pet's backstory, so they get a clear understanding before they diagnose. They don't want to rush to get the pet out - you don't feel like a number. The doctors don’t make you feel crazy or ridiculous for worrying about your dog and they don't try to over-vaccinate your dogs. They explain medical research and labeling if you want to know. And when it's time to check out, you can just check out in the room and then leave out a side door. No waiting room, crazy! So nice. I know it sounds like a little thing, but sometimes vet waiting rooms can be stressful. And on top of that, they call and follow up to see how your pet is doing. I’m so happy I switched to this vet. Highly recommend!
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November 2023 by Rosie Mccoy
Amazing staff. Nice people. They truly take good care of my animals. I definitely would recommend anyone here ?
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October 2023 by Rohan Kumar Manna
We had an appointment at 3:30 pm for our two dogs (earlier paid a deposit of $50 for the appointent). Unfortunately we went to the Lafayette location (on time) instead of West Lafayette. Once we realized that we went to the wrong location, the receptionsit from Lafayette side called West Lafayette. We drove to the West Lafayette location at 3:40pm. Folks there were extremely rude and stated they would not be able to service us that day. Understandable that we were late. But they would not even transfer the deposit of $50 for future appointment. They understood clearly the confusion that we had with the location.Very rude and unethical folks!!
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August 2023 by J. Andrew Sinclair
I have been to multiple animal clinics. This one employs a staff that can generally give you options and different price points of things that are available. They take the utmost care of all animals that I’ve seen. We have taken four cats here and will continue to do so.
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April 2023 by Alex Woods
I would give these people 0 stars if I could. My cat is feisty, and the vet staff know that. However, his claws are clipped down to the point they are dull and he NEVER bites. They tried giving 100 mg of Gabapentin to soothe him before visits, which didn’t seem to help. Rather than offering alternative methods, they jumped right to sedating him for ROUTINE blood work. They could not even bother to bring a vet in to try as well, as all of this was being facilitated by a tech. We did not see the vet once. Do not bring your animals here, as the staff does not seem to know what they are doing.
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October 2022 by Kimberly Johansen
From day one of bringing our Disney to either location everyone has always been friendly, loving, and supportive. From Disney's multiple surgeries to all her well checks everyone involved grew to love her, and we knew we could always count on the staff for guidance, advice, and in the end shoulders to cry on. Thank you for being with us during our time with Disney Mae.
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October 2022 by Tawny Culver
Dr. Jackson and "other" employee, Jamie, are the rudest, most unprofessional persons I've encountered in a healthcare facility. They do not demonstrate any understanding and total lack of regard for a human's mental health when it comes to their beloved pets. If Jamie does not like what you say she will hang up on you. We had countless encounters with her of being rude and disrespectful. Dr. Jackson has no problem with distorting facts and calling clients liars. Not to mention she never knows what's going on with my pets because she refuses to get on the same page as other vets. Sadly, our experience with these two has led us to take our pets elsewhere. Humans and pets need professionals who know how to act as such.
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June 2022 by Derek Liu
Just had to share what a great animal hospital this is! Techs and vets here are super friendly and the appointments/process are pretty efficient (sometimes they run late).My dog had a neuter done and he was back to his normal self within hours. No unnecessary steps/sutures/cones (unless I suppose where it's necessary) to over-prevent risks. They're also sensitive to potential ways/gray zones of how pet owners might want to raise their pets. Definitely a trustworthy and recommended place!
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June 2022 by Kevin Ferger
This review goes for both locations as I’ve been to both. My dog was bitten by another dog on a Friday afternoon before a holiday weekend. Creekside still got me in right away to take a look at him. We found he needed to be put under anesthesia to get him taken care of. They had him all finished and out the door within a couple hours, all without an appointment. After getting home I noticed they even clipped his nails for me while he was asleep! I couldn’t be more appreciative of the above and beyond care demonstrated by every employee, technician, and doctor who worked with me. Top level care for the well-being of their patients is the core of this clinic. Would recommend this place to anyone in the Lafayette/West Lafayette area!
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May 2022 by Claire Butler Faqih
Creekside takes great care of my dog Chance! He is scared of the vet and is a bit of a handful but they are always patient with us. Thank you Creekside Animal Hospital!
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April 2022 by Amy Brinkley
Love the staff here! Great job!!
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April 2022 by Brandon J
I find the negative reviews on here to be strange because I’ve been here with two of my 3 pets and they were amazing. Prices are the best in the whole area. Policies are great and they really care about your pet. I’m not one to just blindly praise a business. I care about my animals and I genuinely feel like when I am there they care just as much as I do. Thank you to all the staff here, my family and I appreciate all of you.
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April 2022 by M He
We chose Creekside West Lafayette in Dec 2020 because we had heard good things about this place. But I've been disappointed with their service. I don’t know if it’s because of lack of communication, or short of training for their staff at the reception area.Today when I went to get the monthly preventive pills for our dog, the lady at the reception area told me that because we didn't have his annual exam at that place, they couldn't give me his monthly pills. But when I tried to schedule his annual exam before Christmas, their schedule was full, so they referred me to another place. No one told me at that time that I needed to do his annual exam at Creekside to get his monthly pills. I didn't have problem when I got the monthly preventive pills in January there. Now the lady today said in order to get his monthly pills at Creekside, I need to do his exam again at that place. I would also appreciate it if I could get better customer service today, the way the lady talked to me seemed like she had a very bad day.Back in Feb 2021, my dog was diagnosed with parasite infection from his regular blood test. Again, the lady from the reception area didn't tell me about the test result. We found that out at the following visit a couple of months later. We had to give our puppy different kinds of antibiotics to solve the problem, and put him on prescription food over a month, not even to mention all the pains that our puppy went through.I guess it's time to find a new place.
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December 2021 by Allison Edmondson
What a phenomenal experience we had with this vet! From scheduling to the actual visit, Creekside was amazing. I could tell they cared about my pet and did everything they could to make our cat feel comfortable. They were transparent about prices and conveyed everything about our pet to me in a very friendly manner. I did not feel pressured, but rather they gave me gentle reminders of why they recommended what they recommended. I am so beyond impressed by the level of their care!