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October 2023 by Alan K.
They promote themselves as honest but they are not honest. Unless you know a lot about cars they consider you a sucker. Scammer for sure. They never answer the phone and no boss is in the shop. I've been a customer four times and two of the four I got screwed, and my car still isn't fixed right, but he still expects to get paid. Buyer beware!
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September 2023 by Kirstie Klutzke
The staff at Ernie’s are so professional and friendly. Even after I made a mistake and dropped my car off at the wrong location, they made sure my car still got the work done that was needed. Ernie himself also makes himself available to customers, which I really appreciate. Really good spot with good people who do great work.
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August 2023 by Jenny Garcia
Came here for some new tires and suspension and can honestly say had been the best experience I’ve ever had at a mechanic shop. Ernie was extremely friendly and trusting and assured me that the job would be done in a good time with an even better price. The mechanic Jesus knew exactly what he was doing and I could tell. Great service at a great price! I highly recommend this shop for all car needs and will be sure to be back for tint, paint, and more!
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August 2023 by Jianwen Li
I will never visit this place again. I had an oil change several days ago. My car was a mess after the oil change. Oil was everywhere in my car. Today I found the oil filler cap was not closed because I saw smoke coming from the hood. I found the cap which was left somewhere close to the engine.I visited this place three times. The first time was good. Things were done well and in time.The second time I wanted to change two wheels but the they changed 4 without notifying me. I even saw a number 2 on their notes. I hope the own could improve the quality of services and be more responsive.
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August 2023 by Steven Treida
Stopped by today at closing time to have leaking valve stem replaced on tire. He stayed open to repair my tire and replaced the valve stem with a higher quality stem. Curtious, friendly and reasonably priced.Service: Tires
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July 2023 by Khaled Hammoud
We took our car to fix a small dent over the passenger door. We accidentally stumbled upon this place as it was the only one open after 5pm. The price they offered was almost 50% less than the other places and decided to use their services since it was a minor fix. We came to pick up the car and immediately noticed that color was off and more metallic. Instead of apologizing for his mistake, the owner blamed us for "rushing him". He asked that we come back in 2 weeks as if a wrong color will miraculously change overtime. He also insisted that we pay the full amount for unfinished work. On our way to leave, we also noticed that they sprayed the other two doors on the OTHER side. Again, instead of apologizing for his incompetence, he was just plain rude.We took the car to another shop and spent few hundred dollars to fix the car as I decided it was not worth my time dealing with this establishment again.I highly recommend not to use this business unless you are willing to deal with unprofessional owner and receive subpar work. Stay away at all cost.
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April 2023 by Paul Jiang
Ernie and his guys are super nice. Got my bumper repaired and repainted in a week. Quality’s top notch - just as good as new. Price’s reasonable as well. For dents and scratches I’d definitely come here rather than dealers!
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April 2023 by Yuchen Zhou
Ernie is nice and I’m his returning customer. I did my inspection and brake replacement at his shop a year ago. And this time I couldn’t start my car, he still gives me a good price for towing service and fixing??
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April 2023 by Alan Schambach
We were out of town and my daughter needed help with her car on Purdue campus. Ernie arranged for a tow truck to pick up the car, diagnosed the problem, gave me a fair estimate and completed the work timely. I'd use him again without hesitation!
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March 2023 by miguel angel garzon
These guys are professional and do great work! I had my transfer case rebuilt with new rear case, the water pump with both thermostats replaced and my rear rotors and pads replaced. Again the work was great with good pricing and service. I had to go back because my Pierre steering pump and gear box went out and they got me in with that taken care of and all of this was done working to the best they could with my schedule. I would definitely recommend this place to anyone seeking great customer service and great work with very fair/good pricing!! Don’t pass this place up!
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March 2023 by Kate Huff
Ernie took great care of me. He replaced the starter solenoid on my 2015 CR-V and it fixed the problem. His tech even have me a ride home when I dropped it off. He honored his quote even though the repair took longer than expected. His team is friendly and efficient. Very satisfied.
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March 2023 by Segua Didier
Trustworthy mechanics are hard to come by. When it personally walked with me through the changes made to my vehicle, he was able to justify each expense reasonably. He earned my trust, showing me the exact parts that came out of my car and how they were broken. In an industry plagued with deceit, I'm happy to work with the honest staff this !
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February 2023 by Jorge Perez
I needed to find a place to have my mom’s car fixed and Ernie’s B.W.C Auto Center was recommended. They did a great job. They took me through their process step by step before even doing anything, which was extremely helpful. I also liked that they checked with me on any work that needed to be done for my approval. They followed up with me 2 days later to make sure everything was good and to see if I had any questions or concerns. I would highly recommend Ernie’s B.W.C Auto Center to anyone.
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February 2023 by Maria aide Iter
Excellent work on the repairs and even better customer service! Turning Wrenches definitely went above and beyond repairing our car, and every step of the way we were kept informed. Highly recommend!!!
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February 2023 by Regina
I got into a minor accident and had to get my tire replaced. Ernie was able to fit me into his schedule immediately! He was able to get me a used tire and replaced my damaged one at a very reasonable price. He even offered to have one of his mechanics test drive the car to double check that there was no major internal damage at no cost. Throughout the process, Ernie was communicative and friendly! I’d highly recommend you go to Ernie’s for your tire needs!Service: Tires
