-
November 2023 by Onge'le “OD” De'Arlo
Marvin was kind, detailed, informative and showed great customer service. We need a Marvin everywhere.
-
November 2023 by T Miles
The team at this facility is top rate. They took care of us in every phase of our storage needs. Setting up was great (we were given a better rate). When we checked out, it was quick and easy. Highest marks.
-
November 2023 by Ken Thompson
Very clean and nice. Melvin is very helpful. Great place to store your stuff!
-
September 2023 by Jack Jones
Friendly staff and convenient phone system in case you forget your gate code.
-
August 2023 by Hannah Stegall
Awesome staff who are great at making sure your stuff is secure and well transported. Thank you Melvin for all your help! Highly recommend.
-
August 2023 by Grace Miller
super easy and affordable. loved Brian's customer service was great!
-
July 2023 by Theresa Kane
Melvin with Extra Space Storage was extremely helpful during the process and a pleasure to work with. The space was clean and we will definitely use them again in the future.
-
June 2023 by JessKa Daniels
Miss Shirley customer service is amazing. She gave me a call to check me in and walk me through the process of everything I needed to know before my arrival. Miss Shirley welcomed me and helped me understand the terms of my lease.
-
June 2023 by Derrick Jackson
Mrs. Shirley is so amazing at Extra Space Storage. She sets the example a manager is supposed to be like. She's helpful, attentive, and will make sure you have an understanding of everything before you leave! Thank you for all your help.
-
June 2023 by Liam Thomas
Facility is kept clean. Pricing does fluctuate based on demand but still cheaper than many competitors. It's also easy to navigate the lot thanks to the facility map on their website
-
June 2023 by YankeeDiver
Everyone was so very helpful and friendly. They returned my phone calls the same day. The whole process was completed that day.
-
May 2023 by abby b
Pros - Staff was always friendly. Overall clean. Didn't hear of any break-ins like other storage facilities in the area.Cons - The raising of rates was astronomical. For a business with minimal overhead, the rising of rates in the amount that they were was hard to justify keeping a unit.May be good for a short term lease during a promo.
-
May 2023 by Donald Barkley
Like all new things, it started off great. Once they were in town for awhile, they doubled their rates. Staff was great but doubling rates on a small unit didn’t make sense for us. Maybe double them for new clients, not the existing ones. We would still be there if they handled it that way.
-
May 2023 by Donald Barkley
Like all new things, it started off great. Once they were in town for awhile, they doubled their rates. Staff was great, facility was always clean and accessibility was great. However, doubling rates on a small unit didn’t make sense for us. Maybe double them for new clients, not the existing ones. We would still be there if they handled it that way.
-
April 2023 by Kyleyanna Fitzpatrick
Great customer service! Even when I had to move out because I couldn’t afford the units they had left they were super understanding and gave me as much of my money back as they could! Highly recommend, just reserve ahead of time so you can get the proper size storage room, that’s where I went wrong.
