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March 2024 by Princess
H&R Bloc is the best place to have your taxes files. They are very professional and knowledgeable about taxes.
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April 2023 by Michele Chapman
It was a very pleasant experience. My agent was very professional and extremely helpful for our future taxes.
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April 2023 by Laura Chaves
Elizabeth was very professional. I totally recommend the service to international students attending Purdue.
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April 2023 by Young J.
Despite dropping off our tax documents a week before the deadline, the office sent our paperwork to a different location where it sat on someone's desk for an entire week. Unfortunately, as a result of this delay, the office was not able to file our taxes on time. What's more concerning is that we were not informed of this setback at any point during the process.
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March 2023 by Teresa Wilson
need more bodies to answer door and phone calls.
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March 2023 by Peyton Culbreth
Samantha is amazing and I would 100% recommend going to her for any tax needs!
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April 2022 by PEDRO CORREA
Just ok couldn't resolve my problem need somebody with more experience
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April 2022 by Mijanur Palash
Horrible experience. The lady named Samantha has no idea about what she is doing. Gave me completely wrong info with such arrogance. For example the tax treaty between BD and USA clearly says it is valid as long as f1 visa is valid (Article 21-2). I don't know where she got it but she insisted it is valid only for 2 years. I spent 100+ dollars to purchase the HnR block software and prepared my return. I just had couple of very minor questions which she declined/gave wrong answer and insisted me to prepare a fresh return with her. As a whole this company sucks. The people from the helpline in the software set up this appointment and gave me a code, this lady said she has no idea what this code about. She was horrible even though I agreed to pay for the consultation. Horrible experience.
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April 2022 by Karthik Malasani
Shalini was very helpful. She genuinely cared by suggesting good options for us to save on taxes.
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April 2022 by Breanna Stamper
Didn't communicate very well, just enough to get through the process if that.
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March 2022 by Debra Herget
Have received wonderful help and fast service.
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February 2022 by Paige Ross
Horrible customer service , they had me sign a paper saying they would take 384 and then took my whole refund . When I called to see what happen the manger was very rude to me , and refused to get me someone to speak with above her
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April 2021 by Randy Camp
I have used H & R Block for many years, but with all the changes to the tax laws and not allowing many things that I used to be able to take advantage of, I may be able to do my own taxes going forward.
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April 2021 by Psy Zhou
I thought I had a rocky process (have to go in 3 times because I found multiple mistakes), but I am really disappointed when there are follow-up issues with the return but I was never able to get a hold of H&R Block anymore. Left multiple voice mail and also contacted the corporate office - but no one responded even in acknowledging the receipt of my email.----update on 3/3/2020I hated when the owner responded to these google reviews as if they are proactively trying to resolve the issue, so i want to provide follow ups as it unfolds. I called the 800 number as suggested (which i did before), was held up in a 30 minute wait. got through but was told i needed to be transferred to the correct department. After the transfer, the phone signal "please hang out and dial again." There you go.——Update on 3/11/2020Called around 15 times in between and I was able to get a hold of some staff, including Lavern Glick, who is my tax preparer, at different calls. Every time, the conversion ended with let me do more research and call you back — which nobody followed up, and then I call back again, it is like none of these prior conversations ever happened.Last time, I asked Mr. Glick that I am feeling really frustrated about the process and if there is a supervisor I can speak to, he said “I will look into it” and hanged up on me.
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April 2021 by Brett Perry
You have done my taxes for years now, everyone that has done them for me at H&R Block has explained everything to a T and I never have to worry when I leave.
