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December 2023 by Luke W.
Pay your employees decent please! It is weird to see good people working hard dealing with rude customers, taking care of this business on the front end, and that for a couple pennies compared to the thousands cashed by the Kroger board members. I want to see clearance goods better labeled too and presented to ensure food waste is minimized. Grosses me out think about the abuse and manipulating price gouging across goods here then as stuff nears expiration it gets cut fifty percent, that should be the minimum to both assist farmers and producers who would rather the fruits of their labor reaches customers for free rather than the dumpster to compensate for the price gouging. It is really nice to see the new remodel do well here, brighter and well organized space, self checkouts are often closed though for no reason. The Kroger rewards program is sketch despite its advertising saying otherwise, gasoline discounts take a while to accumulate and rarely help save anything since other gas stations are cheaper just a mile away!
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November 2023 by Denise Ricks
Fresh fruit and good deals. Management is great to work with. Our workplace did turkey’s for employees with the option to donate and they really made this work.
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November 2023 by L. Quin
Today between11:45am and 12pm I went through self check out. I was frustrated when after two items it called for the attendant. Rachel came and helped me not once but 3 times during my checkout. She was so kind every time with her smile and calm demeanor. Big thank you to her because my husband had just had surgery and I was having not a good day. Her kindness was greatly appreciated. Thank you. Lisa
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November 2023 by Howard London
Love there low prices on almost everything. Good bakery and meats.
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October 2023 by Jennifer Munoz
First time shopping here we have Kroger’s by us! Well stocked, nice & clean, lots of great prices on many food items!
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September 2023 by jahsoulin marley
Clean, well stocked wide variety of products. Produce department is exceptional.
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September 2023 by Muhammed Zahid
The self service kiosks area is not the best in terms of cleanliness just have a look under the kiosks and behind plastic bags, scanner always dirty barely able to scan kroger pay barcode. Last night one of the employees at self service kiosks was rude to me and angry.Another employee was rude telling me to not ask why the item discount is not showing again.You should do better training than this because some employees don’t know how to talk to customers.
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September 2023 by Chris DeBruyn
I want to commend one of your employee's. Her name is Michelle and she is a cashier. I have been shopping at your store since it opened and am always super impressed, but last week I saw something that deserves to be mentioned to management. Michelle was the cashier in the line I was going through. In front of me were new students from Purdue that were obviously from abroad and thus were unfamiliar with shopping in the U.S. She explained and signed them up with the Kroger card which I am sure she is trained to do. It was however the manner in which she did so that warrants recognition. She was extremely welcoming to them and even said so to them, welcoming them not only to West Lafayette but also to America. I could tell that she made an impact on them. It made me feel good as a member of the community that someone as busy as she was took the extra time to make them feel welcome.
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September 2023 by Nathan W
I cannot believe they remodeled the parking lot a few years ago and some one thought that this was the best way to arrange it.
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August 2023 by Matt O'Brien
No carts available, which created a line at the entrance waiting for carts. When a cart collector returned they only brought with them 5 carts… had to wait almost ten minutes for a cart to even begin shopping.
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July 2023 by neda rafiee
You can find a large varities of groceries in this market with a high quality. The price is afordable plus they have a lot of sales
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June 2023 by Gerald Moorman
Great value and quality. Highly recommended ? 03/28/23 - Another shopping visit for some groceries. If you want good value on soft drinks Pay Less usually has it on sale for a great savings cost. They have great value for everyday prices and they have a lot of items on sale at a lower price giving you even more value for your money. Every time we shop here the store is always neat and clean and the shelves are well stocked. The associates are friendly and knowledgeable and eager to help you with your shopping needs. They have self checkout and regular checkout and curbside pick-up for your convenience. Very nice discount grocery store.Update 05/28/2023The store hasn't changed much but of course there are different displays and plenty of new sales and coupons to save you money. The store was neat and clean and well organized and stocked and very busy this afternoon. We still managed a quick trip for the items we purchased and everything we purchased was on sale and a great value. We used the self checkouts again which are fast and efficient and easy to use and if a problem should arise there is a friendly and knowledgeable associate right there to assist you and correct any problem and send you on your way. Pay Less is a division of Kroger and we actually like it better than Kroger because of the quality and value that we get for our money and the fantastic sales, deals and coupons they have every week. The free app is available in the Google Play Store and the Apple Store online and it is continuously improving and very easy to use for all of your shopping needs and they have rewards and great discounts on gasoline at station just outside of the store. We have always been treated fantastic by all of the associates that we've interacted with. The deli has wonderful fresh baked goods that we can't resist and the produce is fresh and fantastic as is the meat department and all of the departments at the store. We've also purchased items from the Pharmacy but we haven't had any prescriptions filled as of yet but when we have some we'll get them filled there because friends have advised me that they have the lowest prices in the area and great quality. And don't forget to stop at Starbucks for a beverage while you shop and I'm pretty sure you'll also find something to tempt your taste bud's there because they have some really good treats there. As always there is plenty of free parking including wheelchair accessible parking and Wheelchair accessible entrance and wheelchair accessible restrooms and electric shopping carts for your shopping convenience. Check them out and you'll go back there again and again. Take care and stay safe out there!!!
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June 2023 by Michael Meeker
Impressive meat case selections.Recently remodeled inside.Starbucks, Arnis, great deli and bakery too.
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May 2023 by Rob B.
Excellent experience shopping there always. All the fresh Produce best in town! The meat department staff is friendly as ever. The department has looked full and fresh . Would definitely have to say the meat department is top notch. Won't go anywhere else to get steaks anymore. Highly recommended. Jason at the counter cut steaks for me years ago. Was super happy to know he can again for me. I will definitely be back for my summer grilling season!
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May 2023 by Paul Griswold
One of the things I purchased on my shopping list was Dove Shampoo. I looked at my reciept and didn't get the discount price with my Kroger card. I went to customer service counter. The clerk told me in a loud voice in a very cheerful tone " Oh it's because you have to purchase five, that's the new program." I asked for my money back. I could tell it ticked her off asking for my money back. I am attaching a photo. The print is so small saying to purchase five you can't read it unless you are very close to it.