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February 2023
Cars, what cars?I wanted to know what cars were available before signing up for the service. Where are they? Are they convenient to me and my location?Good luck infinding out.
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April 2021
trash. i was 4 minutes late returning the car because i was sick from the covid vaccine and even then the app wouldn't let me return the car so i was charged $50. customer service said none of these are valid reasons for not returning the car right on time.
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December 2020
Zipcar cancelled my 2:00 pm reservation at 1:58. Not only that but they rebooked me to a vehicle that was more than 3 miles away for the same time without confirming if that vehicle would work for me!
