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December 2023 by Kevin O'Connor
Stay away! I should have known when I was the only one in line and not one of the four people at the counter recognized my existence for ten minutes. My appointment was at 1:30 I dropped off my car at 1:00. At purchase I was told new tires would be 1.5 t o 2 hours. Great I get off work at 4:30. Called at 4:00 they have not even started on it. Should have been completed at 3-3:30. I am now leaving at 6:30. I should have followed my gut when I was waiting in line.
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November 2023 by Randy Allen
I bought tires and a warranty, Got a screw in one of the tires a few weeks later , couldn't be repaired, they changed the tire free of charge but charged me $70 for a new warranty. Have never had the happen, I'll be going back to Discount Tire in the future
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November 2023 by Jesi Atkins
When checking in, the customer service guy told me they would do a complimentary alignment check and let me know if I need an alignment. My car was finished and another gentleman was getting me checked out when I asked how the alignment was. It turns out the alignment was never checked - they didn’t charge me for it, but that wasn’t the point. They took my car back and checked it and the alignment was off. I was disappointed that I was told it would be done, it wasn’t done, and they didn’t mention it not being done until I specifically asked. Make sure you ask about this!Minor inconvenience, but I had to clean greasy/dirty fingerprints off my interior door when I got home ?
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September 2023 by Tony Tuite
Do not trust anything they say after you buy tires. These guys will blatantly lie to sell you service you don't need.I was told that I had a locked up brake caliper and "blown out" front struts and they wanted almost $1500 to repair it. I took it to my regular mechanic who's extremely picky and they confirmed that my brakes & struts were perfectly fine. He's independant, and needs every bit of business he can get. But he is honest and won't lie to make buck.A "blown out" strut will make the car bounce like a sailboat, and my car rides perfectly fine. It will have oil all over the front suspension, mine is as clean as it ever was. Locked up calipers will cause excessive & uneven wear of brake pads, mine are worn normally & evenly. They will also cause drag when you jack up the car and spin the wheel, which I don't have.Definitely not going back.
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September 2023 by Keri M
Had the best experience at this location. Eric and Josh were great and went above and beyond to make sure everything with our car was handled appropriately. Will be returning for all future car needs
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August 2023 by Christopher Russell
From initial customer service to value, I've not had better. The entire team at Westfield Belle Tire has been incredible. Customer for life.
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August 2023 by IDGirl77
They are very trustworthy and can do everything a full mechanic can do. Just had struts replaced and got 4 new tires.
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August 2023 by John S.
Belle Tire Westfield!5 StarI moved my tire buying to Belle after 23 years , with another large Ture dealer nearby.Clean, professional, honest !Wendy is the bomb on service in my dealings with them!!
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July 2023 by Ciera Latasha
I’ve been buying one tire at a time because my finances are low. I called around different places and they had the best prices on tires. Matt was so friendly and helpful and understood my money situation so he didn’t try to sell me more tires, thank goodness. After they put my new tire on a very friendly guy came out to tell me I really needed an alignment. I told him I couldn’t afford it and he offered to work with me which was sweet, but I was strapped for cash. Upon checkout, after paying for my one tire, Wendy told me the same thing that I really did need an alignment and that she was worried about me because it was really bad. After being the second person to express their concern about my alignment and offering to work with me financially I agreed to the alignment. I knew I needed an alignment and how terrible my car was driving before the tire and alignment but boy does my car drive straight now… and great!!!! I can finally drive the speed limit again because I won’t be fighting with my steering wheel! I gotta watch out for the pot holes this time! Very happy! Thank you Wendy!
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July 2023 by Zach Thomas
Bought 4 new tires. Staff was helpful and fair
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June 2023 by Sarah Landes
My experience would get 10 stars if it was allowed! I made an appointment for 4 new tires, new battery, oil change, and alignment. They called me for pick up in 2hours. And to top it off they gave me a military discount, even though I did not ask for one, they saw my Marine Mom stickers and automatically gave me 10% off.
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June 2023 by Nicole Bennett
Thank you so much for your help with my (almost) flat tire. Your business was right there when I needed it the most!!! Had a new tire and all ready less than 24 hrs (tire had to ordered). Price was very reasonable, too!! I was so relieved!
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June 2023 by Sarah Stuart
My experience would get 10 stars if it was allowed! I made an appointment for 4 new tires, new battery, oil change, and alignment. They called me for pick up in 2hours. And to top it off they gave me a military discount, even though I did not ask for one, they saw my Marine Mom stickers and automatically gave me 10% off.
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June 2023 by Lionel Satwell
Horrendous customer service. I scheduled an appointment for two hours before they closed. I arrived there, then was told they had scheduled too many customers that day and would not be able to help me. I took off work early to get there and was just brushed away with a flippant attitude. This was one of the managers speaking to me, by the way. I would not trust this place with your time or your vehicle.
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June 2023 by Marcia Finkbiner
The fellow who aired our tires, found 2 roofing nails in the back tire. He checked the tire for leaks and pulled out the nails. He was very nice!