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March 2024 by Scott Comer
I wish there was a 10 star option. Every aspect of my experience with Community First Bank has been great. I interact with Community First through my businesses and personally. I definitely don’t won’t to leave anyone out, but from the commercial side, Pete, Bonnie and Adrienne have been phenomenal in our transition to CFB. From the personal side, Janelle, Zach and Terri were equally great. I look forward to many years of doing business together.
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April 2023 by Bryndon Preston
I'm impressed by this bank. Their focus on serving the local community, excellence in customer service, and solid banking programs are impressive.I discovered Community First Bank of Indiana (CFBI) through their community business development representative, Bonnie Riley.Scott Hammersley, their business/commercial lending specialist, came out and introduced himself and spent time learning about our new business coming to the Westfield area.I had the privilege of having Danielle Gaston set up the paperwork for my new account. She was kind and courteous and even allowed me to joke and banter with her.Later when I was having trouble getting online banking and the mobile app setup, one of the bank's team took my call, walked me through it, and stayed on the phone with me till setup was confirmed. I never felt rushed or hurried, there was a calm, steady tone, and constant reminders that I was their priority and they wanted me to be set up and able to use all the resources the bank had for me.I'm grateful for my time at CFBI, and I'm very impressed with the service and resources they have available. I love their approachable and dedicated commitment to our local community.
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January 2023 by AY Estates
Janelle was awesome to work with. She took care of my HELOC in less than couple of weeks and kept me updated during the process. Gave some valuable tips at closing. She is very much customer focused. Thank you for awesome experience.
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November 2022 by Cindy B
We haven’t bought a new home in 30 years. Janelle Campbell was so great to work with and made the whole transaction so easy. She is so organized and efficient. The whole team she works with was very respectful and knowledgeable. It really could not have been a better experience. Thank you, Janelle and team.
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June 2022 by Joanna Russell
Community First Bank is just that! There is always someone there to welcome you and help you with whatever you need. They went above and beyond for us in the last couple of years. Janelle is absolutely amazing! She made the refinance of our home go smoothly even when there were some unusual circumstances!! I cannot say enough about how wonderful she is! Even helping me when I was sick from a reaction to medicine! Thank you Community, especially Janelle, for caring, for having people ready to help at all times, and for making us truly feel like a hometown community!
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April 2022 by R L
Well called they said I could have coin . Then when I arrived they gave me issues about. Not sure why if I am giving money why it's an issue on how I have it returned to me.
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March 2022 by Jan Carnes
Janelle Campbell Is awesome and so knowledgeable. When other banks couldn’t take care of our unique situation Janelle figured out a way. Hands-down best service we have ever received
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March 2022 by Carrie Gerwig-Whiteman
Amazing local branch! Everyone is helpful and polite and Janelle that manages mortgages and loans goes above and beyond!!! Cannot recommend them enough!
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March 2022 by Alexis Lane
I’ve been with this bank for a few months now and every time I’ve ever been in any of their locations or called them they’re always so helpful and polite. I haven’t had a single bad experience yet. Would definitely recommend.
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March 2022 by Janet schmidt
Janelle is so nice. She is very accommodating! From here, on out, she will be our “go to” person for any financial needs. She is delightful & working with her has been an extremely pleasant experience!
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March 2022 by Sheila Broussard
I've had 2 mortgages and 2 HELOCs at Community First Bank. I have only great things to say about CFB. Janelle is always quick to respond, efficient, honest, and is wonderful to work with. I highly recommend CFB!
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March 2022 by Jim Schmelzer
We started our first HELOC with Community First recently and the experience couldn't have been better. Janelle was very quick to respond with any questions we had and made the process real simple to understand and we couldn't thank her enough with her help. Thank you!
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March 2022 by Ben Carnes
Janelle far exceeded our expectations for customer service and helpfulness with buying, selling, and building. We had some unique situations that made it difficult or impossible for other institutions, but Janelle was able to get things figured out for us time and time again. Highly recommend!
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March 2022 by Renee Lucas
I had my first experience with the people at Community First Bank a few days ago at their shred day. They were all wonderful! Friendly, helpful and talkative. It was a pleasure being there so I would expect the banking experience to be the same! Would recommend!!
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March 2022 by Linda Wilcox
The HELOC process from start to finish was seamless. After trying to refinance with our current mortgage lender, we then decided on a Line of Credit to do our remodeling. Much smoother process and professional practices. Happy to recommend Community First as my bank!
