“Mark Goshell, Sr Loan Officer, was a pleasure to work with. He is friendly and down to earth and explained the home equity loan opportunity of which I was interested. After discussing our current financial situation, it was apparent that this was not the right time to take out a new loan. I really appreciate Mark's straightforward, non-pushy, transparent approach which allowed me to see the bigger picture and the potential for revisiting the opportunity when our circumstances improved. Thanks Mark!”
“I was in Indiana for a work event. I showed up 2 minutes before they closed and was still assisted. Although they weren't able to help me resolve my issue immediately, Todd called me the next day twice and the day after that until I was able to answer the phone. He had done some research on my situation, gave me my available options, helped me pick the best one for me, and followed through. I can't thank Todd enough for his persistence and help. I've yet to experience that level of attentive care from another financial institution. Thank you Todd, I greatly appreciate your service.”