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November 2023 by brian vidmar
This place gives great service. I brought my car in for an oil change and back brakes. While doing these services they noticed my front brakes were going bad and under warranty. They changed them out right away.
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October 2023 by Kylie S.
If you are looking for consistently well done work with a friendly attitude, this is the spot for you. I have been in a pinch with a flat tire twice and they helped me both times even though I didn't have an appointment. Every time I get work done, it is consistently correct.
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September 2023 by D Singson
I needed a hubcap replaced, this Belle Tire location came through. Brought in the new hubcap piece and needed assist with replacing my damaged one.I am from out of town, and I was very impressed and grateful with the professional customer service and short turn around. I would highly recommend Belle Tire and this location.
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August 2023 by Brittney G
THEIR CUSTOMER SERVICE IS AWFULIn the last week, my family has spent over $2700 at Belle Tire (another $1250 transaction earlier this year) and I am APPALLED by their customer service. Today was the third trip to Belle in the last 5 days. When making the appointment, my husband was clear with the person that he needed his truck by 2pm to pick our son up from school (we have two children at two different schools). The person who scheduled the 9am appointment had no concerns with accommodating (which makes sense given this is a 1-3 hours job). My husband called to check on the truck around 1:15pm, was told his truck would be ready in 15 minutes. We waited a while but then headed that way. I dropped him off at 2pm to get his truck then proceeded to head to Brownsburg to pick up my other son. Upon arriving, he was told 5 minutes (despite it being over 30 minutes since we were told it would be done in 15 minutes). After the 5 minutes passed, my husband approached another employee and he went back to the bay and returned that it was going to be another 30 minutes (meaning when we called, there was actually 1 hour + left of work to do on the truck despite it being there for FIVE HOURS). This created an absolute PANIC for us to try to figure out coverage for our child.What is the point of making appointments if you're just going to keep vehicles sitting around for the ENTIRE day? Something similar happened with our truck and camper last week when the tires were replaced. Thankfully we were not in a pickle with child pickup but it was still excessive how long it took despite bringing them in first thing in the morning.We will NOT be back and wish we would have taken our $3k elsewhere. Picking your child up from school is not optional nor should it take FIVE hours to replace brakes or tires, I'll be taking my money to a business with the skill to perform services within a reasonable period of time (the excessive amount of time and consistent delays really make the quality of the work questionable with Belle) and a company who values customer service.
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August 2023 by Brian Shockley
First time at this place, am usually a customer in the Lafayette store. Daughters car had a flat. They looked at it and in no time had the tire replaced and even looked for a lower priced lug nut set. Thank you for the quick turn!
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June 2023 by Patrick Taylor
Once again outstanding service! I have been pleased with 4 sets of new tires from them, but this time I needed and quick repair. They took care of me quickly so I didn’t have to leave work next week to take care of it. I still can’t believe they were able to fix it. Thanks again
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May 2023 by Aaron Norton
Wow…these pros went above and beyond for me. I was coming through Indy on my way home and still had a couple hours left to drive when I hit some debris on 465 that punctured one of my 35” tires on my truck. I didn’t have a spare and barely made it this shop as they closed. Josh, Jeremy and Alex stayed late and repaired my tire so I could get home to my kids. They did an awesome job and even refused payment saying they wanted to help me because they knew I was stranded and from out of town. I was floored. I will drive out of my way to come back here to buy my next set of tires. These guys are awesome!!
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May 2023 by Amanda Perez
Fast, efficient, friendly, and professional service. Have never had a bad experience.
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May 2023 by Kim Erskine
The people at Bell are professional and courteous. Their prices are reasonable.
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May 2023 by Gary Lee
I can't say enough about this location. the team here is absolutely amazing, professional, courteous, and will go out of their way to help the customers. I live about two blocks away from another tire center in Lebanon Indiana and yet, I drive to whitestown Indiana to go to Belle Tire, not because of the sales or the deals, but because of the team that is there. I trust them when they tell me I may need something for my vehicle and I don't have to second guess them. I know without a doubt my car or truck is being taken care of. I definitely would recommend Belle Tire to anyone who has issues with their vehicle and is needing a trustworthy and reliable place to take their vehicle to.
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March 2023 by Lisa T.
I am so disappointed! After years of not going to quick tire and oil places like this, I thought this Belle Tire location was different. I gave them a try during Covid because they were very close to home. I loved their service and thought they were genuine. I recommended them.My husband and I both have four tires each from them. The other day I saw that my husband's tire was at 6 pounds. I drove it over to this Belle Tire Location. They said it was no problem to get it right in and check it. If they could repair it, it was no charge.Great! So I waited and the man came out and said to me that my husband needed new shocks. I explained to him that I came in for a Flat tire. He said "oh yeah that's been taken care of but would highly recommend I take care of the shocks as soon as possible." I took the estimate that he had printed knowing that my husband was going to have his car serviced at the dealership soon.The dealership looked over my husband's car and said his shocks are just fine.Ugh. Seriously? Very disappointing.
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March 2023 by Emily McVeigh
Wow, I've never had such a positive experience at an auto shop! We came in 15 minutes before they closed after we realized both our headlights had burnt out as we were on our way to Chicago. They were not annoyed that we had come in right before close as most shops would be, and immediately pulled the car around to take a look. After letting us know that they didn't have the bulbs we needed in stock and hearing that we needed to continue our travels that night, Nick at the shop assured us they would take care of things and he drove his personal car to the local Meijer's and got the bulbs we needed. He returned and installed the bulbs and insisted we only pay back the cost of the bulbs without any additional fees. We were so incredibly touched by this over the top kindness and remarkable customer service. What could have been a huge delay to our travels (not to mention a safety issue) ended up being only a quick 30 min detour thanks to the phenomenal service we received here. Thank you!! Do yourself a favor and go to this customer oriented shop!
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February 2023 by james barker
The Whitestown Bell tire has done me right every time I have been there. I have used them for Tires, Oil changes, and AC issues. they have sone good on all jobs. If something doesn't seem right they will fix, down to the sensors in your tires. I speak with Nick most of the time and he is good to his customers. Bell Tire also rewards Veterans and active duty with 10% off services.
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February 2023 by Juna K.
My tire kept going flat so I went to Tom Wood Toyota in Whitestown at where I bought all four tires. My rear tire on passenger side had a nail in it. I thought the repair is free of charge since those tires were bought from them; however, they said the warranty won't cover for the nailed tire and it costs over $370 to remove the nail! I was so disappointed with their services.I decided not to fix it there, instead, I headed directly to Belle Tire because they are the tire specialist. As I expected, they just fixed my flat tire instantly without any charges! I also appreciate they welcomes their walk-in customers. At Toyota you need to make an appointment in advance. Belle Tire simply makes me want to comeback! Since I really had a good experience at Belle Tire in Whitestown, and I'd recommend this business to anyone.
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February 2023 by Hannah Burger
Back in November, My husband went there to get 4 new tires. He got them on a deal that they had. Belle replaced the tires and aligned his car for him. after the tires were replaced we heard a low rumbling sound that wasn't there before and also a little bit of shaking. later in November we then took it in again for some tire work and it was at that visit that they told us that the shaking came from having bad tie rod ends, bad struts, bad sway bars, etc. all adding up to over $1,000 worth of work. we knew that the car would need some replacements so we went on ahead and did it... terrible idea!! ever since my husbands tire replacement at this establishment, it has been constant going back and forth to and from belle come to find out that another problem started to happen... the brakes in my husbands car started acting funny and right away we took it to where?? you guessed it, Belle!! they told us that the back brakes had metal shavings in it and that the brake fluid needed flushed.. okay that's fine.. the convo did not end there. they proceeded to say that one of my struts and a couple other things were in pretty bad shape and that when all said and done that would be over $1,000 worth of work!! we told them about how they had already fixed the struts once before and so supposedly they, "forgot" so they took that off the price.... congrats to them. What idiots we were in choosing this place and i'm sure not everything is bad. Never again!
