eBoom Electric Bikes is a women-owned local business in Zionsville, Indiana, just north of Indianapolis. Established 6 years ago, they have become the regional experts in electric bikes, selling top brands like Aventon, Specialized, Gazelle, and Magnum. Customers travel from up to two hours away to test ride and purchase ebikes from their shop. eBoom's service center and bike repair are highly praised, as they work on various electric and non-electric bike brands, including RAD Power Bikes, Sondors, Lectric, Backou, Trek, Specialized, Giant, and Salsa. The knowledgeable and friendly staff, such as Mike, Dale, and Sean, provide excellent customer service, patiently answering questions, assisting with bike adjustments and installations, and ensuring a positive overall experience. Customers highlight the seamless scheduling process, the impressive bike expertise, and the willingness of the staff to go the extra mile, like taking a test ride with a customer. While the buying experience is generally fantastic, there have been some instances where the follow-up on issues could be improved, but the company has shown a commitment to resolving such concerns. Overall, eBoom Electric Bikes is a trusted destination for electric bike enthusiasts in the region, offering a wide selection, expert service, and a welcoming atmosphere.
I had an etrike assembled there. They did an excellent job. I then had a second etrike with some issues (probably of my own doing). They fixed it at a very reasonable price. Very friendly and professional.
November 2025
Great bike shop! I have a rare bike and they figured out how to fix it when two other bike shops said they could not help!!
October 2025
Awesome customer service, very knowledgeable, fast and friendly. Mike is an expert and he made our purchase very enjoyable.
